Partner Success Manager
hace 3 semanas
Who We Are Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset.The role ThePartner Success Managerplays a key role in Spoki’s partner network. This is not just about maintaining existing relationships; it’s about having a clear overview, understanding partners’ strategic needs, and turning them into concrete actions. You will be the main point of contact, support platform adoption, and contribute to initiatives for shared growth.What you will do: Proactively manage your assigned partner portfolio, ensuring strong and lasting relationships. Plan and conduct onboarding and training sessions, guiding partners toward optimal use of the Spoki platform. Monitor partner performance continuously, identifying growth opportunities, potential issues, and developing actionable improvement plans. Collaborate with internal teams (sales, marketing, product) to align strategies and maximize co-selling and joint growth opportunities. Provide operational, consultative, and strategic support to help partners solve problems and optimize processes. Keep partners updated on new platform features, best practices, and Spoki initiatives. Participate in the development and implementation of programs and tools to improve the partner experience and foster mutual growth. Collect feedback from partners and share it with the product team to contribute to platform evolution.Requirements: Fluent in Italian and English(spoken and written), Spanish is a plus. 3–7 years of experience in partner success, customer success, account management, or similar roles,preferably in SaaS or tech environments. Ability to understand complex processes and translate them into actionable solutions. Excellent communication and interpersonal skills, with problem-solving mindset and empathy. Strategic vision combined with attention to detail and the ability to manage multiple priorities. Familiarity with CRM systems and digital platforms. Availability to work on-site in Barcelona and to travel for one week every two months to the headquarters in San Vito dei Normanni (BR)- Italy.Desired soft skills: Proactive and able to take initiative independently. Collaborative mindset and ability to build strong, lasting relationships. Ability to analyze partner data and feedback, turning insights into concrete actions. Flexibility and resilience in dynamic, evolving contexts.What we offer: A central role with real responsibility for the success of partners and the evolution of Spoki’s network. Professional growth in an innovative, dynamic, and fast-growing environment. Continuous training and access to advanced tools to perform at your best. Salary range: 30.000 - 38.000 gross annual, based on experience. Permanent and full-time contract. Company laptop.
-
Partner success manager
hace 3 semanas
Madrid, España Spoki A tiempo completoWho We Are Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through Whats App and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. Our culture is...
-
Strategic Partner Success Lead
hace 7 días
Madrid, España Spoki A tiempo completoA modern tech company is looking for a Partner Success Manager to oversee partner relationships and ensure their success through onboarding and performance monitoring. This role requires fluency in Italian and English, with Spanish as a plus. The ideal candidate will have 3–7 years in partner or customer success, demonstrating excellent communication and...
-
Europe Cybersecurity Partner Success Manager
hace 1 semana
Madrid, España Acronis International GmbH A tiempo completoA leading cyber protection company is seeking a Partner Success Manager in Madrid. This role involves conducting territory analysis, aligning with cloud distributors, and training partners. The ideal candidate has over 5 years of marketing and sales experience in the software industry, particularly in cybersecurity. Strong communication and organizational...
-
Partner Success Manager
hace 1 semana
Madrid, España Companial A tiempo completoWe are looking for a committed **Partner Success Manager** with passion for the Microsoft business solutions ecosystem to accelerate growth in Spain. You will be an ambassador for Companial and Microsoft, responsible for business growth at our Partner community (indirect). You will bring value to your partners thanks to your knowledge of Microsoft...
-
Partner Success Manager
hace 3 días
Madrid, España Vrbo A tiempo completoPartner Success Manager - German speaker at Vrbo, an Expedia Group brand Here at Expedia we’re in the business of building memories. We never stand still, we’re growing to help our customers and partners bring the world within reach and our Partner Success Managers are imperative to making this a reality! If you’d like to join the world’s travel...
-
Partner Success Representative
hace 1 semana
Madrid, España Payflow A tiempo completo**Descripción rápida**: Ayudar a Payflow en su crecimiento consiguiendo descargas, transacciones y mucho más estando en contacto directo con el usuario final **️Tres atributos principales**: (i) extrovertido (ii) disciplinado (iii) excelentes dotes de comunicación **Un requisito**: sé ‘cool’ **Idiomas**: Español nativo + Inglés es un...
-
Partner Success Manager
hace 1 semana
Madrid, España Vrbo A tiempo completo**UK, Partner Success Manager - Madrid** Here at Expedia we’re in the business of building memories. We never stand still, we’re growing to help our customers and partners bring the world within reach and our Partner Success Managers are imperative to making this a reality! If you’d like to join the world’s travel platform and impact the lives of...
-
Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
-
Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
-
Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y...
