Customer service with french

hace 3 semanas


Madrid, España Konecta A tiempo completo

Description

En Konecta, una empresa multinacional líder en la externalización de servicios, estamos buscando personas con ganas de desarrollarse en un entorno dinámico y retador para realizar funciones de atención al cliente multicanal (teléfono, chat, correo electrónico y WhatsApp) en español y francés para una importante empresa del sector Retail.No es necesaria experiencia previa, nosotros te formaremos desde cero ¿QUÉ ESTAMOS BUSCANDO EN TI?- Habilidades comunicativas, tanto orales como escritas; motivación por aprender y don de gentes.- Conocimientos básicos de ofimática y capacidad para manejar varios programas a la vez.- Imprescindible: nivel -escrito y hablado- avanzado, bilingüe o nativo de francés (se realizará prueba de idioma)- Imprescindible: que residas en Coruña (para la formación y trabajo presencial en POCOMACO) o en Madrid o Barcelona (para formación y teletrabajo 100%) FORMACIÓN:- Dentro del contrato (te brindaremos la preparación necesaria, desde tu primer día de trabajo). Estará orientada al conocimiento del producto, técnicas de atención al cliente y aprendizaje de los aplicativos que utilizarás en el día a día una vez estés dentro del servicio.- Será del 28/10 al 11/11 (de lunes a viernes) en horario de 9:30 a 13:00 y de 13:30 a 17:00- Será presencial en nuestra sede en POCOMACO si te encuentras en Coruña, y online si te encuentras en Madrid o Barcelona. INCORPORACIÓN AL SERVICIO:- Comenzarás en el servicio el 28/10, en modalidad presencial en nuestra sede en POCOMACO si te encuentras en Coruña, y 100% teletrabajo si te encuentras en Madrid o Barcelona (para la incorporación, tendrás que recoger el equipo maquetado en la Calle Llacuna de Barcelona ó en Alcobendas Madrid -torre, monitor, teclado y ratón-. Será imprescindible que cuentes con fibra en casa para poder conectarte -el equipo maquetado no funciona con Wifi-)- Horario de trabajo: Desde el 28/10 hasta el 11/11: de lunes a viernes, en horario de 9:30 a 13:00 y de 13:30 a 17:00. A partir del 12/11: de lunes a viernes, en jornada partida de 10:30 a 14:30 y 15:00 a 18:00- Contrato por circunstancias de la producción, a 35 horas semanales. Con posibilidad de estabilidad dentro del servicio (nos gustaría quedarnos con el talento ya formado que está contento en el equipo y con las funciones)- Los festivos trabajados son pagados a mayores y te damos también, 1 día libre adicional- Salario base de 1200€ brutos/mes para 35 horas/semana + 110€ por plus de idioma + plus día(s) festivo(s) trabajado(s) Postúlate y Konecta con nosotros en una entrevista online



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