Field Service Engineer

hace 3 semanas

Santiago de Compostela, España Philips Iberica SAU A tiempo completo
Job TitleField Service EngineerJob Description

As a Field Service Engineer in the Northwest region, you will be providing best-in-class customer service by utilizing your strong technical skills. As part of the Service engineering organization, you will contribute to delivering the right data, context, and approach that will transform our business and positively impact our customers.

Your role:

  • Manage customer relationships through effective technical knowledge to install, service, and maintain customer sites.

  • Assist in service repairs, preventative maintenance, and field change orders/installations.

  • Identify and solve customer issues, providing appropriate communication and involving Service and Sales teams as necessary.

  • Operate with knowledge of regulatory requirements.

As a Field Service Engineer, you will be a team member of the Service delivery team in the Northwest region, reporting to the Area Service Delivery Manager.

You will have an opportunity to develop your technical skills in a multinational setup while working in a hybrid model.

A career at Philips comes with various wonderful benefits. Be sure to discuss benefits with your recruiter.

You're the right fit if:

  • You hold a University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering, Electronics Technology, or another relevant engineering major.

  • You have previous hands-on experience servicing medical or high technology equipment, with demonstrated repair and troubleshooting skills in one of our modalities.

  • You possess excellent written and verbal communication skills in Spanish and a good level of English.

  • You can demonstrate superior customer service skills daily.

  • You have a driving license and are willing to travel across the Northwest region.

Please apply with your CV in English.

How we work together:
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips:
We are a health technology company built around the belief that every human matters, and we won't stop until everyone everywhere has access to quality healthcare. Do the work of your life to help the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.

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