Facilities & soft services manager
hace 2 días
The Facilities & Soft Services Manager Iberia will be responsible for ensuring the proper operation of all facilities and site services. Under the supervision of the Facilities & Services Manager, he/she will manage all resources, services, and processes to meet all the company's needs.
Key AccountabilitiesMision / Purpose
- Leadership of the facilities services (soft services area)
- Coordinate and supervise the site services, tasks, and technical processes of the soft services of the facilities
- Define, proceed, lead and supervise all the services: cleaning, canteen, vending, reception, pest control,… and all the rest site services of the facilities (offices, technical services centers and warehouses).
- Provide solutions to technical incidents that arise daily (in soft services area).
- Identify improvements in the facilities.
- Manage and execute projects under internally defined objectives.
- Lead and defend soft services audits. Prepare all necessary documentation for ISO9.001 and ISO14.001
- Redefine and update procedures
- Search for possible suppliers in the market with the objective of optimizing costs.
- Approval of suppliers for both the services and projects.
- To make services contracts with suppliers.
- Define KPIs with suppliers for the correct operation of the facilities.
- Supervise the annual compliance (supplier evaluation) of the conditions of the services contracts as agreed.
- Supervise the technical documentation of services in all Iberia centers.
- Ensure the correct operation of the company's CMMS system or similar.
- Export the headquarters’ standards
To be determined based on department needs.
Minimum Knowledge & Experience required for the position:Education:Postgraduate in Facility Management
Experience:Experience working with internal and external vendors and services contracting.
At least 5 years' experience in building services required.
Experience with the security and maintenance of large facilities.
Additional Skills/Knowledge:- Ability to coordinate and manage multiple projects with competing priorities, meet deadlines and project plans with short- and long-term end dates.
- Knowledge of and the ability to manage the workflow of facility services projects, from identification, to prioritization, through execution, and evaluation.
- At least basic MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data and build presentations.
- Language: Specific to country and role’s needs. Intermediate English will be necessary.
The ideal candidate for this position will exhibit the following skills and competencies:
- Ability to work independently, manage time, prioritize tasks and be detail-oriented.
- Good oral and written communications skills.
- Organizational skills.
- Effective team-player.
- Analytical skills to analyze and track complex space, equipment and financial data.
- Critical thinker and problem-solving skills.
- People leadership and people oriented.
Effectively managing one’s time and resources to ensure that work is completed efficiently.
Building PartnershipsDeveloping and leveraging relationships within and across work groups, including cross-functional groups, to achieve results.
Decision MakingIdentifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
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