Cash Collector

Description

Are you looking for a new and interesting challenge within a company? Do you want to work closely with different stakeholders? Do you have an outgoing personality and do you like having contact with customers? If so, this opportunity is made for you. Tasks:Contacting and following up daily your customers daily by phone calls or e-mailsUnderstanding the whole OTC process for better dispute managementUnderstanding the legal and contractual recruitment scopeCoordinating with the Billing Teams to solve invoice-related disputesCollaborating with the Sales Team in negotiations with customersLiaising with the Cash Allocation Team to follow up customers’ payments and their correct matchingGiving and keeping visibility to the Sales Team on their portfolio’s Collection statusCollaboration on one-off German and European projects (reporting, training, process improvement, etc)Preparing the litigation file for Legal proceduresAchieving monthly personal and team Collection targets around Bad Debt and Cash-in amounts

Requirements

You are fluent and professional in English and ideally native in GermanYou are dynamic and organized with a methodical approachYou have good negotiation and communication skills (spoken and written)You can handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)You are a customer-focusYou can work under pressure to attain company objectives and Cash Collection KPIs

Offer

Permanent contractfull-time position, Mon-Fri 9-18hybrid work modelSalary aligned with your experience and the marketAdditional Benefits: meal voucher, bonuses, health insurance, life insuranceInternational environment contextCareer opportunitiesStarting date: ASAP An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR, and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards.