Back office Sales Administrator
hace 4 semanas
Location: Madrid
About RWS:
RWS Holdings plc is the world's leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.
Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.
Customers include 90 of the globe's top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit:
About the Role
The Sales Administrator is responsible for supporting sales representative(s) with administrative tasks, primarily relating to client-facing activities
Responsibilities:
Sales Administration
Provide a responsive and efficient service to clients;Create and maintain client and contact profiles in our project management system;Open and follow-up client orders in our project management system;Maintain pricing records in our project management system;Maintain client guidelines;Request the creation of new customer accounts in Microsoft Great Plains;Provide coverage and support for the Sales team and others in their absence;Pre-invoicingRevision and approval of draft/final invoices for the Sales Representative(s);Follow up with clients for missing billing details and purchase orders, if applicable;Liaise with clients as well as the Billing and Collection departments for returned invoices/invoices not paid.ReportingPrepare weekly/monthly/quarterly/adhoc reports for internal purposes and for clients;Data analysis. You will be required to carry out all additional duties that are within the context of your job title. In addition to, or as an alternative to your normal duties, and as the needs of the business may require, you may from to time to time be required to undertake other duties that are reasonably consistent with your position and within your capabilities. Requirements:Skills
Excellent project management skills, able to prioritize/multi-task and work under pressure.Excellent organisational skills and the ability to work independently.High level of EnglishAttention to detail to ensure quotes, invoices and company set up are correct and accurate.Excellent customer service and communication skills as this role requires regular communication with clients.Strong interpersonal skills and an excellent team player due to the close working relationship with the Production, Sales and Billing teams.Ability to demonstrate analytical thinking, problem solving, creativity and flair in the achievement of tasks.Self-motivated and pro-active.Adaptable and flexible to a changing work environment.Results-driven, focused on achieving RWS's strategy and objectives.Life at RWSAt RWS, we're here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
For further information, please visit: RWS
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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