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Healthcare Professional Relations Agent
hace 3 meses
Join us on our exciting journey
Position Purpose:
We are recruiting an awesome team of English Native speakers to join us at our Madrid Production Hub office Diversity is our way of life
Your primary focus will be to build up a solid and stable pool of doctors into a panel. Doctors on the panel need to engage to participate regularly in our market research studies. You will establish a trustful relationship with the participants during recruitment and during follow up conversations about the status of their questionnaires completion. You will maintain the information about the Healthcare Professionals updated and assist them when queries arise.
If you want to play a key role in a diverse, dynamic and committed team this could be the role for you
What to expect:
- Recruit doctors and follow-up on their participation. Create doctor's engagement.
- Call doctors to invite them to our market research studies and join our panel of healthcare professionals.
- Initiate follow-up calls with panelists to achieve maximum participation rate.
- Ensure expected participation rates amongst your assigned pool of doctors by using different communication channels and arguments.
Our ideal candidate: Skills & other requirements
- English Native speaker is required (UK).
- Excellent attention to detail and organizational skills.
- Excellent and professional communication skills (telephone and email).
- Analytical skills.
- Experience working for multi-national corporations is an advantage.
- Further tasks would be documentation, mailings, troubleshooting and in some cases translations of text passages.
We invite you to join IQVIATM
- Recognized by Great Place to Work as the third best company to work for in Spain (March
- FORTUNE Magazine's World's Most Admired Companies list for the third year in a row (January
- Recognized by the 2016 Scrip Awards as the Best Full-service Provider Contract Research Organization (CRO).
- Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
- A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership, professionalism and integrity.
- IQVIATM named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100 List which recognizes the world's best service providers across a range of industries.
IQVIATM is an equal opportunity employer . We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status."
We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us . You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals, we are here to ensure you get there
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.
To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q2 Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.
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