Dutch Customer Care Representative

hace 2 semanas


Madrid, Madrid, España GrabJobs A tiempo completo

As a Customer Care Representative, you will be instrumental in ensuring our customers enjoy a memorable and delightful stay experience.

Primary Duties Assist guests with inquiries, address concerns promptly, and deliver outstanding customer service. Handle customer queries via phone and email, providing information on bookings, activities, and Dutch market insights. Offer guidance on amenities and services, swiftly addressing customer complaints to achieve satisfactory resolutions. Collaborate with various departments to resolve customer issues efficiently. Aid customers in booking accommodations, meals, and leisure activities, ensuring accuracy in booking details and billing information. Candidate Profile Proficient in Dutch language (C2 level). Prior experience in customer service roles. Strong attention to detail, autonomy, and exceptional interpersonal skills. We Offer Competitive salary with bonuses. Opportunity to join a leading industry organization with a dynamic and motivated team. Potential for career progression supported by comprehensive training and internal advancement opportunities. Stimulating a work environment that encourages innovation and collaboration.

Location:
Barcelona, Spain

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