Norwegian-speaking Customer Care Retention Specialist to Barcelona, Spain

hace 6 días


Barcelona, Barcelona, España Nordic Jobs A tiempo completo

Are you looking for an exciting opportunity in Barcelona? Join our client's team of passionate customer-centric individuals with a track record of achievement reactivating and retaining customers in Norway, and write your own cheque

Purpose

Drive customer reactivation and retention through marketing, promoting and re-engaging subscription services and explaining product offerings through outbound customer care interactions. The role requires a high level of customer care to negotiate re-activation and re-engagement of services, collect customer feedback, analyse data, cross selling activities, and overall support a client retention strategy.

Requirements

  • Based in Barcelona, Spain
  • Native / Fluent in Norwegian (verbal and written), with a good command of English
  • Strong customer orientation (previous retentions / customer service experience is advantageous)
  • Self-motivated to write your own cheque – excellent on-target-earning potential
  • Office-based
  • Strong PC literacy

Job description

  • Excellent product knowledge to support the retention strategy
  • Negotiate with customers for re-activations and re-engagement to retain business
  • Gathering customer feedback, insight and satisfaction
  • Building positive client relationships to build product and service confidence
  • Effectively manage available the leads to maximize success rates with agreed KPI's
  • Adherence to Quality and Compliance requirements

Skills

  • Dynamic and energetic
  • Exceptional customer relationship skills
  • Persuasive skills to support sales retention
  • Good communication skills
  • Goal and target oriented
  • Proactive and professional
  • Strong communicator

Is this you that we are describing? Then we would love to hear from you

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, Suriname and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.



  • Barcelona, Barcelona, España Nordic Jobs Worldwide A tiempo completo

    Danish-speaking Customer Care Specialist to Barcelona, Spain Drive customer reactivation and retention through marketing, promoting and re-engaging subscription services and explaining product offerings through outbound customer care interactions. The role requires a high level of customer care to negotiate re-activation and re-engagement of services,...


  • Barcelona, Barcelona, España Nordic Jobs Worldwide A tiempo completo

    Are you looking for an exciting opportunity in Barcelona? Join our client's team of passionate customer-centric individuals with a track record of achievement reactivating and retaining customers in Norway, and write your own cheque PurposeDrive customer reactivation and retention through marketing, promoting and re-engaging subscription services and...


  • Barcelona, Barcelona, España Nordicjobsworldwide A tiempo completo

    Purpose Drive customer reactivation and retention through marketing, promoting and re-engaging subscription services and explaining product offerings through outbound customer care interactions. The role requires a high level of customer care to negotiate re-activation and re-engagement of services, collect customer feedback, analyse data, cross selling...


  • Barcelona, Barcelona, España Nordic Jobs A tiempo completo

    Are you looking for a job in Barcelona? Join our client's team of passionate customer-centric individuals with a track record of achievement reactivating and retaining customers in Denmark, and write your own cheque. PurposeDrive customer reactivation and retention through marketing, promoting and re-engaging subscription services and explaining product...

  • Customer Care Coordinator

    hace 3 semanas


    Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Care Coordinator (Scandinavian speaking) ReqId:1002 Location: ES Customer Care Coordinator Application deadline: This is an open application and suitable applications will be reviewed on a rolling basis Location: Spain We are Norwegian all the way and will be...


  • Barcelona, Barcelona, España Nordic Jobs Worldwide A tiempo completo

    PurposeDrive customer reactivation and retention through marketing, promoting and re-engaging subscription services and explaining product offerings through outbound customer care interactions. The role requires a high level of customer care to negotiate re-activation and re-engagement of services, collect customer feedback, analyse data, cross selling...

  • Customer Care Coordinator

    hace 2 semanas


    Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Care Coordinator (Scandinavian speaking) ReqId:1002Location: ESCustomer Care CoordinatorApplication deadline: This is an open application and suitable applications will be reviewed on a rolling basisLocation: SpainWe are Norwegian all the way and will be our...

  • Customer Care Coordinator

    hace 2 semanas


    Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Care Coordinator (Scandinavian speaking) ReqId:1002 Location:ESCustomer Care Coordinator Application deadline: This is an open application and suitable applications will be reviewed on a rolling basisLocation: Spain We are Norwegian all the way and will be...

  • Customer Care Specialist

    hace 3 semanas


    Barcelona, Barcelona, España La Fourchette Sas A tiempo completo

    Barcelona, Spain Customer Service 03/06/2024 Barcelona, Spain Customer Service 07/05/2024 Barcelona, Spain Customer Service 03/06/2024 Customer Care Specialist (Swedish market) Barcelona, Spain Customer Service 03/06/ Welcome to TheFork We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly...


  • Barcelona, Barcelona, España Recruitment Direct Ltd A tiempo completo

    Norwegian & Swedish Speaking Account ManagerBarcelona, Spain€32,000 per year + relocation assistanceExcellent opportunity to join this expanding company, dealing with customers over the phone, advising them to ensure they are receiving the right products and maximising revenue. The role will require calling customers regularly to obtain repeat...

  • Customer Care Specialist

    hace 3 semanas


    Barcelona, Barcelona, España La Fourchette Sas A tiempo completo

    Barcelona, Spain Customer Service 03/06/2024Barcelona, Spain Customer Service 07/05/2024Barcelona, Spain Customer Service 03/06/2024Customer Care Specialist (Swedish market) Barcelona, Spain Customer Service 03/06/ Welcome to TheFork We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe...

  • Customer Care Specialist

    hace 2 semanas


    Barcelona, Barcelona, España La Fourchette Sas A tiempo completo

    Barcelona, Spain Customer Service 03/06/2024 Barcelona, Spain Customer Service 07/05/2024 Barcelona, Spain Customer Service 03/06/2024 Customer Care Specialist (Swedish market) Barcelona, Spain Customer Service 03/06/ Welcome to TheFork We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly...

  • Customer Care Specialist

    hace 2 semanas


    Barcelona, Barcelona, España Zerog - Ai In Aviation A tiempo completo

    Customer Care Specialist German Speaker Poland / Spain Customer Care / Full Time / Remote Which location are you applying for? LinkedIn profile Loading Your full LinkedIn profile will be shared. Learn more Let the employer know what pronouns you use so that they can address you correctly. Current company Links LinkedIn URL Are you legally authorized to work...


  • Barcelona, Barcelona, España Pierce AB A tiempo completo

    Pierce is one of Europe's most successful online retailers. We are currently looking for a Norwegian Customer Care agent in Barcelona, Spain, where we have opened a brand new Support office near Sagrada Familia. The team there will provide great support for most of our European markets and we expect it to continue to keep expanding.Customer Care agents will...


  • Barcelona, Barcelona, España Patrique Mercier Recruitment A tiempo completo

    Hei Norge Ready for a career leap?We are Patrique Mercier Recruitment, your bridge to the booming industries in Europe. We're opening our doors to a brand new location in sunny Barcelona, Spain And guess what? We're looking for a Norwegian Speaking Recruiter to join our fantastic team No experience? No problem This is an entry-level job and we offer fully...


  • Barcelona, Barcelona, España Multilingual Worldwide A tiempo completo

    We are looking for a German-speaking Customer Support Agents to work in sunny BarcelonaOur clients belong to the top 500 business companies in the sectors IT, telecommunications, ecommerce, automotive, and financial services.We are a multicultural company collaborating with employees from over 29 different nationalities.We offer a great work environment,...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Teleperformance Spain is looking for a group of highly-skilled professionals to join as Customer Care Success & Retention Representatives in Barcelona.Responsibilities Customer support related to automotive products & services (car parts ,maintenance plans, guarantees, etc.) through multiple channels to subscribers interested. Identify customer needs and...


  • Barcelona, Barcelona, España Danaher A tiempo completo

    German-speaking Order Management Specialist Barcelona, Catalonia German-speaking Order Management Specialist Barcelona Barcelona, Catalonia, ES At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the...


  • Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Presentation:Do you have a passion for customer service? Are you a people person? Do you want to do teleworking? Are you a native Norwegian speaker who also has a high level of English? If so, we have the right position for you We are looking for a passionate and proactive person, with some experience in customer service. This...


  • Barcelona, Barcelona, España Nordic Jobs Worldwide A tiempo completo

    Job Opportunity in Barcelona as a Content ModeratorLocation: BarcelonaAbout the Role: Join our client in making social media a safe space by filtering and monitoring content.Responsibilities:- Filter and monitor content for offensive or inappropriate material.- Ensure a safe user experience by checking platform content.Company: Our client is a global company...