Customer Support expert in Manufacturing Sector
hace 2 semanas
Your responsibilities and impact working as a Customer Service Expert will be:
- Support of new/existing customers
- Close cooperation with the sales, application engineers as well as the engineering department
- Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration
- Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders
- Complaint management CRM
- Support of sales promotion activities (promotion, campaign, end of quarter)
- Digital document management and filing according to standardized, predefined criteria
- Responsibility for customer satisfaction in general (SLI)
- Very good ability to express yourself in German
- At least 3 years of professional experience in customer service
- Completed commercial or technical education
- Enjoy dealing with people and have a feeling for their needs
- Structured work style as well as ambition and optimism
- Strong cooperation and communication skills, negotiation skills
- High degree of resilience and sense of responsibility
- Enjoy continuous training (SAP, IT, product knowledge)
- Good MS Office skills and ideally experience with CRM systems
- Knowledge of SAP, CRM, PLM and lead generation in the B2B area would be an advantage
- Lunch Ticket COBEE
- 26K to 31K yearly gross base salary
- ADESLAS – Additional health insurance
- Office located in Sant Cugat del Valles (25 Minutes by train from Plaza Catalunya)
- Hybrid work model
- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains
- Delightful gastronomic experiences of Spanish, Catalan and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities
-
Customer Support Representative
hace 2 semanas
Madrid, Madrid, España Morningstar A tiempo completoThe Group:The Products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. The group's product management, product development, and service teams collaborate with our Client...
-
Customer Satisfaction expert in Sant Cugat
hace 2 semanas
Madrid, Madrid, España Blu Selection A tiempo completoAre you already experienced in interacting with Customers? Do you like to help a variety of people while contributing to a project in industrial technology in an international company? Are you interested in living in a vibrant city which different cultures, excellent food and beautiful beaches? Then don ́t hesitate to check out our client ́s new job...
-
Customer Support Specialist
hace 7 días
Madrid, Madrid, España bioMerieux SA Career Site - MULTI-LINGUAL A tiempo completoA family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.Come...
-
Customer Support Specialist
hace 1 semana
Madrid, Madrid, España ADC Recursos Humanos A tiempo completoAt ADC HR we are looking for a Customer Support Specialist to support the Western European Sales Support Organization. Our client is a leading science and technology company in healthcare, life sciences and electronics. Around 60,000 employees in 66 countries work to further develop cancer and multiple sclerosis treatment, scientific research and production,...
-
Customer Service
hace 6 días
Madrid, Madrid, España Foundever España A tiempo completoWould you like to work for one of the most prestigious companies in the automotive sector? Do you speak Austrian?Then this interests youTasksWe are looking for a Austrian-speaking customer service expert for one of the most important international automobile manufacturing companies in an awesome projectIf you are a native AUSTRIAN and speak English, not to...
-
Customer Support Representative
hace 3 semanas
Madrid, Madrid, España Morningstar A tiempo completoAbout the role:Looking for an opportunity to use your analytical and problem-solving skills as part of a growing multinational team in Madrid? We are looking for someone who is on the hunt for a new challenge in a fast-paced and dynamic environment, supporting some of the finance industry's most prestigious institutions.This role will give you valuable...
-
Product Manager Manufacturing Management
hace 1 mes
Madrid, Madrid, España BASF SE A tiempo completoABOUT USAt BASF Digital Hub Madrid we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF ́s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people...
-
Marketing stage in de toeristische sector
hace 2 semanas
Madrid, Madrid, España Stage In Spanje A tiempo completoMarketing stage in de toeristische sector Marketing stage in de toeristische sector Beschrijving Een fantastische stage bij een professioneel verhuurbedrijfHet bedrijf biedt professionele beheer diensten voor korte termijn verhuur in Valencia. Ditbedrijf doet dit voornamelijk via Airbnb, de grootste peer-to-peer website ter wereld. De missie van het bedrijf...
-
Global Support Coordinator
hace 7 días
Madrid, Madrid, España Straumann A tiempo completoAbout The RoleStraumann partners with passionate people who fit in with the agile dynamics of our sized-for-success company. People at Straumann appreciate the opportunity to shape our future and create impact. Encouraging leadership and inspiring ideas from our people have guided us through our proud history of pioneering innovations. The Connected Customer...
-
Customer Support Agent
hace 1 semana
Madrid, Madrid, España Invofox (YC S22) A tiempo completoAmpliamos nuestro equipo de Customer Relations Invofox es la inteligencia artificial de procesado de documentos para empresas de software. Somos la tecnología de referencia para estos procesos en Europa y actualmente nos estamos expandiendo al resto del mundo. Invofox buscamos Somos una empresa estadounidense con sede en Madrid, y actualmente estamos en...
-
Customer Support Representative
hace 2 semanas
Madrid, Madrid, España Morningstar A tiempo completoLooking for an opportunity to use your analytical and problem-solving skills as part of a growing multinational team in Madrid? We are looking for someone who is on the hunt for a new challenge in a fast-paced and dynamic environment, supporting some of the finance industry's most prestigious institutions.This role will give you valuable exposure to our main...
-
Customer Success Manager in Sant Cugat
hace 2 semanas
Madrid, Madrid, España Blu Selection A tiempo completoAre you already experienced in interacting with Customers? Do you like to help a variety of people while contributing to a project in industrial technology in an international company? Are you interested in living in a vibrant city which different cultures, excellent food and beautiful beaches? Then don ́t hesitate to check out our client ́s new job...
-
Customer Support Representative Intern
hace 7 días
Madrid, Madrid, España Morningstar A tiempo completoAbout the RoleThe CompanyMorningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa. We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retirement plan providers and sponsors, and institutional investors in the private capital...
-
Slovak Technical Support
hace 4 días
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player - we believe in supporting and developing our people, Someone who loves to give and receive fantastic customer service...
-
Sales Support Specialist
hace 2 semanas
Madrid, Madrid, España ABB A tiempo completoSales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
-
Norwegian Customer Service
hace 4 días
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the...
-
Customer Success Manager
hace 3 semanas
Madrid, Madrid, España AB Tasty A tiempo completoAB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating...
-
Technical Support Manager
hace 7 días
Madrid, Madrid, España Palo Alto Networks A tiempo completoOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...
-
Dutch Customer Service
hace 4 semanas
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoLooking to relocate to a city with a rich culture? Then Casablanca is the best place for you You can find many landmarks that show the Arabic and French colonial heritage of Morocco and try the famous Moroccan fresh mint tea. Not only can you enjoy the beautiful city, but you can also start to work there. All of this is possible while working as a Support...
-
Customer service representative
hace 1 semana
Madrid, Madrid, España General Mills A tiempo completoGreat things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...