Customer Success Onboarding Consultant
hace 4 semanas
Your responsibilities and impact as a Customer Success Onboarding Consultant will be:
- Providing the quality assurance by checking all client product integrations are completed
- Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience
- Monitor and oversee the accomplishment of client onboarding milestones, ensuring the attainment of objectives linked to customer license activation and user involvement on the client's platform.
- Logging customer interactions promptly within record systems, such as the CRM system.
- Proficient level of Mandarin and Cantonese + English (all writing and speaking)
- 1 year of experience in Customer Service, Customer Success, Sales, HR, Account Management, Customer Training or Project Management
- Familiar with the talent Industry, hiring trends, and best practices.
- CRM platform experience
- Ability to interact comfortably with both clients and internal departments
- Experience analyzing data, trends, and client information to identify product or service growth opportunities
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Living in Barcelona or chance to relocate asap
- Having NIE
- Schedule: 2AM to 11AM Barcelona time (9am-6pm Singapour time)
- Night shift allowances will be given
- Indefinite contract
- Pleasant and inspiring working atmosphere in an international environment and world-class workspaces
- Easy to locate area with direct access to public transport
- Strong training and development opportunities for your career growth
-
Customer Onboarding Engineer
hace 1 semana
Barcelona, Barcelona, España Q-tech A tiempo completoDesde Q-tech estamos colaborando con una empresa tecnológica líder en soluciones financieras para el sector turístico, con presencial internacional. Se especializan en soluciones de pagos B2B y operan con dos plataformas principales.Formarás parte de un equipo de más de 200 personas, de las cuales 65 forman parte del área de tecnología (software y...
-
Customer Onboarding Engineer
hace 3 semanas
Barcelona, Barcelona, España Q-tech A tiempo completoDesde Q-tech estamos colaborando con una empresa tecnológica líder en soluciones financieras para el sector turístico, con presencial internacional. Se especializan en soluciones de pagos B2B y operan con dos plataformas principales.Formarás parte de un equipo de más de 200 personas, de las cuales 65 forman parte del área de tecnología (software y...
-
Customer Success Executive
hace 1 semana
Barcelona, Barcelona, España Mitiga Solutions A tiempo completoOur mission Climate change is causing deep uncertainty at all levels of society, with climate volatility reducing the security of all land-based assets and posing a multi-level security threat for the functioning of enterprises, societies, and governments.Mitiga is a spinoff of the Barcelona Supercomputing Center, which hosts MareNostrum, one of the most...
-
Customer Success Executive
hace 4 semanas
Barcelona, Barcelona, España Mitiga Solutions A tiempo completoOur mission Climate change is causing deep uncertainty at all levels of society, with climate volatility reducing the security of all land-based assets and posing a multi-level security threat for the functioning of enterprises, societies, and governments.Mitiga is a spinoff of the Barcelona Supercomputing Center, which hosts MareNostrum, one of the most...
-
Strategic Customer Success Advisor, DACH
hace 1 semana
Barcelona, Barcelona, España Autodesk A tiempo completoJob Requisition ID #24WD77939Position OverviewThe Customer Success Advisor is a role focused on the "Onboard" and "Use" lifecycle stages of our Strategic indirect and direct customers as they deploy Autodesk solutions. You will engage directly with customers through customer nurturing and planning interactions, data-driven triggered actions and reacting to...
-
Strategic Customer Success Advisor, DACH
hace 3 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob Requisition ID #24WD77939Position OverviewThe Customer Success Advisor is a role focused on the "Onboard" and "Use" lifecycle stages of our Strategic indirect and direct customers as they deploy Autodesk solutions. You will engage directly with customers through customer nurturing and planning interactions, data-driven triggered actions and reacting to...
-
Associate Customer Success Representative
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completoCustomer Success Representative (Digital Engagement)Barcelona, SpainHungry, Honest, Humble, with HeartHungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix...
-
Associate Customer Success Representative
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completoCustomer Success Representative - German Speaking (Digital Engagement)Barcelona, SpainHungry, Honest, Humble, with HeartHungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with...
-
Associate Customer Success Representative
hace 3 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoCustomer Success Representative - German Speaking (Digital Engagement)Barcelona, SpainHungry, Honest, Humble, with HeartHungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with...
-
Associate Customer Success Representative
hace 3 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoCustomer Success Representative (Digital Engagement)Barcelona, SpainHungry, Honest, Humble, with HeartHungry, Humble, Honest, with Heart.The OpportunityDo you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you.Nutanix...
-
Customer Success Representative
hace 1 semana
Barcelona, Barcelona, España Nutanix A tiempo completoCustomer Success Representative - Arabic SpeakingBarcelona, SpainHungry, Honest, Humble, with HeartJob SummaryWe are currently seeking a Customer Success Representative to join our team in our growing Barcelona office. In this role, you will have the opportunity to drive our technology and provide exceptional service to our Middle Eastern customers.Joining...
-
Customer Success Representative
hace 3 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoCustomer Success Representative - Arabic SpeakingBarcelona, SpainHungry, Honest, Humble, with HeartJob SummaryWe are currently seeking a Customer Success Representative to join our team in our growing Barcelona office. In this role, you will have the opportunity to drive our technology and provide exceptional service to our Middle Eastern customers.Joining...
-
Customer Success Manager, Italian and Spanish Speaking
hace 1 semana
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...
-
Customer Success Manager, Italian and Spanish Speaking
hace 4 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany DescriptionDynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and...
-
Customer Success Insights Analyst
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob Requisition ID #24WD78869Position OverviewAs a Customer Success Insights Analyst, you will provide analytical expertise to support main strategic and operational initiatives for our Customer Success Organization. Analysts use a range of statistical methods, algorithms, and analysis techniques to advise business leaders on strategy and identify...
-
Customer Success Specialist
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoThis client of mine belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, + financial services. This position is the is a great opportunity to get involved with a great work environment with a dynamic and young approach with true career opportunities. Your responsibilities and Impact working as a Customer Success...
-
Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoThis client of mine belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, + financial services. This position is the is a great opportunity to get involved with a great work environment with a dynamic and young approach with true career opportunities. Your responsibilities and Impact working as a Customer Success...
-
Junior Customer Success Associate, Benelux
hace 2 días
Barcelona, Barcelona, España Autodesk A tiempo completoJob Requisition ID #24WD78871Position OverviewIn this entry-level position, the Customer Success Associate (CSA) is focused on managing a large Territory portfolio to ensure coverage through daily high-scale customer engagement on the phone. Based in our Barcelona office you will report to the CSA Territory Manager. CSA's increase value and success in the...
-
SAP Success Factors Senior Consultant
hace 1 semana
Barcelona, Barcelona, España PUIG, S.L. A tiempo completoThe OpportunityWorking at the Information Technology department reporting to the service Delivery Manager HR & Legal, the HR & Legal consultant will provide support to Human Resources & Legal Departments.What you'll get to do• Provide consulting to Human Resources Department specifically expert in Success Factors • Manage internal client relationship:-...
-
SAP Success Factors Senior Consultant
hace 2 meses
Barcelona, Barcelona, España PUIG, S.L. A tiempo completoThe OpportunityWorking at the Information Technology department reporting to the service Delivery Manager HR & Legal, the HR & Legal consultant will provide support to Human Resources & Legal Departments.What you'll get to do• Provide consulting to Human Resources Department specifically expert in Success Factors • Manage internal client relationship:-...