Customer Service Agent
hace 3 semanas
About The Role
As the ideal candidate , you will be the most visible face of our service to our customers: answering the need for help, activating new accounts and answering queries and handling complaints.
What You Will Do
You will be responsible for ensuring valuable and viable solutions for our clients.You will communicate with customers via chats and mails. You will provide information and solve doubts. You will receive and process complaints, analyze the needs from customers and ensure a good service.
Desired Knowledge, Skills And Abilities
A proactive, dynamic and resolutive attitude are required for the position.Knowledge of English language at native level. Knowledge of Spanish to communicate with the rest of the team (B2)Communication, stress management and organizational skills.Mandatory: be resident in Barcelone.
What do we offer?
Multicultural, open-minded and international organization Night shift : from 23.00 to Permanent contract and full time.Coffee and fruits in the office.Gym and medical insurance with discounts. Many offers and discounts thanks to our partners.
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