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Communications Specialist

hace 3 meses

Madrid, Madrid, España ICF A tiempo completo

ICF is dedicated to building a prosperous and resilient world for all. We take pride in addressing inequality, inspiring behaviour change and tackling climate change by engaging customers, citizens, and communities.

The Policy in Action team provides programme and network support, technical assistance, and mutual (peer-based) learning and training services to European Union (EU) institutions.

We are seeking a creative and motivated Communication Specialist to join our communications team and help effectively convey messages in a range of policy areas, including migration, employment, labour market, social inclusion and protection, education and training.

About the role:

You will help shape a wide range of communications services including newsletters, website content, social media, and copy-editing, strategies, stakeholder engagement plans, collaborative platforms, videos and other communications tools. This is a very hands-on role where communications knowledge is applied in a very practical way to help deliver large, multi-annual programmes, involving close engagement with EU clients and a wide variety of stakeholders.

Your main responsibilities will include:

  • Contribute to and help guide communication strategies to support project outreach
  • Leading, advising on or supporting the development of web content as well as monitor and implement technical updates
  • Developing written deliverables (e.g. newsletters, thematic content, success stories), with an emphasis on high quality editorial work, visual presentation and good design skills
  • Managing social media accounts, developing engaging content
  • Evaluating communication channel performance, tracking, and reporting key metrics
  • Creating and sourcing relevant multimedia (photos, videos) to support outreach activities.
  • Contributing to client and stakeholder meetings
  • Contribute to reports and proposal-writing by drafting content for communications services in the EU and UK markets

What we are looking for:

  • Master's Degree or equivalent combination of education and 5+ years' professional experience in communications
  • Strong copywriting and copy-editing skills and an excellent eye for detail
  • Experience of managing Social Media or other communication campaigns, community management (responding to direct messages, posts)
  • Experience with content management systems (CMS), for example Drupal. Knowledge and understanding of HTML, CSS or Javascript is a plus
  • Strong organisational and coordination skills, including time management, multi-tasking, and the ability to work in a fast-paced environment
  • Excellent interpersonal and communication skills, including interacting with multi-national and multi-disciplinary stakeholders
  • Excellent verbal, written, analytical and presentation skills in English (C1 or equivalent) - additional European languages an advantage
  • A C2 (or equivalent) level of English is required

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Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

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