Technical Account Specialist Infrastructure

hace 3 semanas

Barcelona, Barcelona, España Autodesk A tiempo completo

Job Requisition ID #

24WD78211

Position overview

Autodesk Customer Technical Success is looking for trusted advisors to help our Enterprise customers optimize their product investment and achieve measurable business outcomes.

If you've a customer-focused approach to building strong relationships with Enterprise customers, you might be just who we need to help drive our customer success plans.

We are looking for a professional with Infrastructure experience, supporting a broad range of technologies in large-scale enterprise environments. You will work closely with existing and future Major Accounts across EMEA.

You will join the Customer Technical Success (CTS) group within Customer Success – a team that values professional development and rewards consistent engagement.

This role is hybrid - you can use our office spaces but are not forced to come in a specific amount of days per week. You might be required to attend an office-based meeting or workshop.

For larger Accounts, some travel is required to visit and engage with our Customers.

Responsibilities

  • Deliver technically guided presentations and lead discovery calls to uncover customer needs
  • Developing packaged service offerings to increase customer success and new product adoption
  • Establish and maintain working relationships with customers as a technical trusted advisor, activities including customer interactions, regular internal account team planning meetings and implementing activities in customer success plans
  • Demonstrate thought leadership and product expertise to help customers achieve results identified in customer success plans
  • Technical assistance and recommendations for Enterprise Customers based on data analytics
  • Taking a problem management approach, find opportunities for improvement initiatives
  • You'll be assigned to several customers and will work together with an account team, and you will also collaborate with other accounts providing your expertise
  • Create/own and maintain Technical Success Action plans for your Accounts, including value and customer outcomes
  • You will report to a TAS Manager within the EMEA TAS Team

Minimum Qualifications

  • Bachelor's degree in Civil Engineering, or equivalent experience
  • 3 - 5 years Civil Engineering, Infrastructure, Geospatial technology, or related industry experience
  • Advanced knowledge of Autodesk infrastructure solutions including Civil 3D and Infraworks
  • Additional knowledge of Revit, ACC, Navisworks, Recap, Inventor, BIM 360 services, Vault and competitor products is a strong benefit
  • Demonstrated Design experience in civil engineering projects
  • Interested in keeping up with industry trends and processes in a cutting-edge environment
  • Demonstrated ability to build and maintain strong relationships with enterprise customers
  • Ability to convey complex technical details coherently to a live or virtual audience
  • Demonstrated interest to learn new skills and technologies
  • Fluency in English and other additional European language
  • Team player who enjoys supporting and working with other members of a shared responsibility team
  • You don't wait for work to present itself

Preferred Qualifications

  • Technical consulting experience and/or technical project delivery experience with large, demanding customers
  • Experience with Revit & ACC is very beneficial

#LI-IS1

Learn More

About Autodesk

Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

Salary transparency

Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

Not quite ready to apply? Join our talent community ) to stay up to date on new job opportunities and the latest Autodesk news.


  • Technical Account Specialist

    hace 6 días

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Technical Account Specialist (Infra) French Speaker page is loaded Technical Account Specialist (Infra) French Speaker Apply locations Barcelona, ESP EMEA PolandKrakówLubomirskiego time type Full time posted on Posted 2 Days Ago job requisition id 24WD78010 Job Requisition ID # 24WD78010Position overview Autodesk Customer Technical Success is looking for...

  • Technical Account Specialist

    hace 6 días

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Technical Account Specialist (Infra) French Speaker page is loaded Technical Account Specialist (Infra) French Speaker Apply locations Barcelona, ESP EMEA PolandKrakówLubomirskiego time type Full time posted on Posted 25 Days Ago job requisition id 24WD78010 Job Requisition ID #24WD78010 Position overviewAutodesk Customer Technical Success is looking for...

  • Technical Account Specialist

    hace 6 días

    Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Technical Account Specialist (Infra) French Speaker Position Overview Looking for trusted advisors to help Enterprise customers optimize their product investment and achieve measurable business outcomes. Seeking professionals with Infrastructure experience supporting technologies in large-scale enterprise environments. This role involves...

  • Technical Account Specialist

    hace 5 días

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID # 24WD78010 Position overview Autodesk Customer Technical Success is looking for trusted advisors to help our Enterprise customers optimize their product investment and achieve measurable business outcomes. If you've a customer-focused approach to building strong relationships with Enterprise customers, you might be just who we...

  • It Infrastructure Specialist

    hace 5 días

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in BarcelonaOverview: The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure. This...

  • It Infrastructure Specialist

    hace 5 días

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in BarcelonaOverview: The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure.This...

  • It infrastructure specialist

    hace 3 semanas

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in BarcelonaOverview:The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure.This...

  • It infrastructure specialist

    hace 1 mes

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in BarcelonaOverview:The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure.This...

  • It Infrastructure Specialist

    hace 6 días

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in BarcelonaOverview:The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure.This...

  • Technical Account Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID #24WD78010Position overviewAutodesk Customer Technical Success is looking for trusted advisors to help our Enterprise customers optimize their product investment and achieve measurable business outcomes.If you've a customer-focused approach to building strong relationships with Enterprise customers, you might be just who we need to help...

  • Technical Account Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID #24WD78010Position overviewAutodesk Customer Technical Success is looking for trusted advisors to help our Enterprise customers optimize their product investment and achieve measurable business outcomes.If you've a customer-focused approach to building strong relationships with Enterprise customers, you might be just who we need to help...

  • Information Technology Infrastructure Specialist

    hace 1 mes

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in Barcelona.Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical...

  • Information Technology Infrastructure Specialist

    hace 5 días

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in Barcelona.Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical...

  • Information Technology Infrastructure Specialist

    hace 3 semanas

    Barcelona, Barcelona, España Ethikos 3.0 A tiempo completo

    Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in Barcelona.Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical...

  • Technical Science Communication Specialist Spain

    hace 5 días

    Barcelona, Barcelona, España Esvcn Congress 2023 | Esvcn A tiempo completo

    Technical Science Communication Specialist Spain (Barcelona)Technical Science Communication Specialist Spain (Barcelona) At Affinity Pet Care, SPAINAs a Technical Science Communication Specialist, your role will be to review & prepare information in collaboration with other areas to provide substantiation of the nutritional claims for the different brands...

  • Account Specialist With French

    hace 6 días

    Barcelona, Barcelona, España Amazon A tiempo completo

    Account Specialist with French People with Disability (PWD), Amazon Ads Job ID: | Amazon Online Spain, S.L."This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%)"Are you...

  • Account Specialist With German

    hace 6 días

    Barcelona, Barcelona, España Amazon A tiempo completo

    Account Specialist with German People with Disability (PWD), Amazon Ads Job ID: | Amazon Online Spain, S.L."This position is only available to candidates who hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%)"Are you...

  • Technical Service Specialist

    hace 6 días

    Barcelona, Barcelona, España Werfen A tiempo completo

    Overview Post Date June 20, Number WEBWW-- Job Function Technical Service & Support Location Barcelona Country Spain About the Position Job Summary Leading the service of his assigned instrument platforms, being accountable the proper functioning of the service in this line. The Technical Service Specialist will be integrated in a team of technical...

  • Technical Account Manager

    hace 6 días

    Barcelona, Barcelona, España Alea A tiempo completo

    Alea is an award-winning leader in the field of online gaming with years of experience in the industry. We are tech innovators that are revolutionising the gaming industry by delivering the most effective aggregation platform that enriches the industry and creates an unique experience for players, our clients and our employees. We are passionate about what...

  • Technical Infrastructure Architect

    hace 6 días

    Barcelona, Barcelona, España Corporate Functions A tiempo completo

    Technical Infrastructure ArchitectLocation: Barcelona, Spain.50 % Remote working Job type: Permanent, Full time.About the jobAt Sanofi Consumer Healthcare, we have one overarching mission - to work passionately,challenging ourselves and our industry every day, to build a healthier future by helping people, help themselves, bringing "Health in Your Hands".Our...