Account Manager

hace 2 semanas

Barcelona, Barcelona, España Smeetz A tiempo completo
At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue.

As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.

We are a fast-growing SaaS startup, and we're looking for an Account Manager to join our dynamic team.

This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our account management operations.

To be successful in this role, you should have hands-on experience with tech B2B customers and have a creative and resilient mindset to be able to turn customer problems into solutions.

The key responsibility of the Account Manager is to handle projects from A to Z, whether during the onboarding phase or any project development at a later stage in the life of the customer.

Most of the customers will be located in France, so French is mandatory

Responsibilities:

1) Onboard new customers / Project management
  • Organise kick-off meetings with new customers
  • Own the product roadmap and collaborate with the product team to deliver custom developments on time
  • Manage onboarding sessions and training material
  • Keep customers engaged and respect project deadlines
  • Visit customers at their location for the sales launch
2) Nurture the relationship with active customers
  • Organise Executive Business Reviews every 6 months with tier-I customers
  • Do regular check-in calls with all customers
  • Analyse customers' performance to identify product misuse and upselling opportunities
  • Implement new features smoothly
  • Monitor subscriptions renewals and contract expiries
3) Be a product ambassador
  • Partner closely with other cross-functional teams to translate business needs and product requirements into new solutions for customers
  • Stay updated on the latest product developments
Requirements

Mandatory requirements:
  • Excellent command of French and English
  • Tech-savvy and 2+ years of experience as an account manager or project manager for a B2B Saas
  • Strong communication skills
  • Travelling is required to visit customers / visit Smeetz locations (average of 30%)
  • Work permit in Spain
Requirements:
  • Experience working with HubSpot and Jira
  • Previous experience at a tech scale-up company is highly preferred
  • Previous experience with project management is highly preferred
  • You have "glass is half full" mindset, approaching challenges and opportunities with optimism and a solution-oriented perspective
  • You have the ability of building strong relationships with clients and understanding their unique business requirements.
Your ability to establish trust and rapport with customers is crucial for success in this role.
  • You are a dynamic and proactive professional who takes initiative and thrives in a fast-paced startup environment. You are able to work autonomously while also contributing to successful teamwork and collaboration.
  • You are highly stress-resistant and have the ability to handle pressure.
  • You have a higher education degree
Benefits:
  • You will have the opportunity to take part in a fast growing scale-up, make a difference and manage your time and priorities.
  • You will work in a highly performance-driven environment.
  • You will be part of team building activities.
  • We encourage personal development in an environment based on trust.
  • Your successes will be recognized and rewarded with increased earning potential and ownership responsibilities.
  • Through this position, you will have the opportunity to grow in an international environment.
If you're looking to join a scale-up where you can make a significant impact, we'd love to hear from you.

Please submit your resume and a brief cover letter detailing why you believe you're the right fit for this role.

APPLY HERE

  • Account Manager

    hace 2 días

    Barcelona, Barcelona, España Walters People A tiempo completo

    Una excelente oportunidad como Account Manager está disponible para una agencia de influencers y youtubers en BarcelonaSobre el puesto:En la posición de Account Manager, serás responsable de la gestión del cliente en el día a día.Funciones principales: Gestión de cliente e ideación de propuestas creativas Preparación de propuestas creativas y envío...

  • Key Account Manager

    hace 2 días

    Barcelona, Barcelona, España Aletex A tiempo completo

    Key Account Manager / Comercial / SeguimientoALETEX es una empresa ubicada en Canet de Mar (Barcelona) que se dedica al diseño y la producción de prendas de vestir para uno de los grupos textiles más importantes del mundo. Nuestra mayor satisfacción y voluntad es la de ofrecer un diseño atractivo, novedoso, cuidado y con una producción de calidad.Key...

  • Key Account Manager

    hace 2 días

    Barcelona, Barcelona, España Aletex A tiempo completo

    Key Account Manager / Comercial / Seguimiento ALETEX es una empresa ubicada en Canet de Mar (Barcelona) que se dedica al diseño y la producción de prendas de vestir para uno de los grupos textiles más importantes del mundo. Nuestra mayor satisfacción y voluntad es la de ofrecer un diseño atractivo, novedoso, cuidado y con una producción de calidad.Key...

  • Key Account Manager

    hace 2 días

    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Key Account Manager / Comercial / SeguimientoALETEX es una empresa ubicada en Canet de Mar (Barcelona) que se dedica al diseño y la producción de prendas de vestir para uno de los grupos textiles más importantes del mundo. Nuestra mayor satisfacción y voluntad es la de ofrecer un diseño atractivo, novedoso, cuidado y con una...

  • Key Account Manager

    hace 2 días

    Barcelona, Barcelona, España Marlex Human Capital A tiempo completo

    We are on the lookout for a dedicated KEY ACCOUNT MANAGER to join our stellar team at Marlex Human Capital in Sant Sadurní d'Anoia, Barcelona.Growing your career as a Full Time KEY ACCOUNT MANAGER is a promising opportunity to develop valuable skills.If you are strong in adaptability, cooperation and have the right personality for the job, then apply for...

  • Account Manager

    hace 2 días

    Barcelona, Barcelona, España Mediacom A tiempo completo

    La misión de la figura del Media Account Manager está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la empresa....

  • Sem Account Manager

    hace 2 días

    Barcelona, Barcelona, España Iestrategic A tiempo completo

    We are desiring to recruit a driven SEM Account Manager to join our multidisciplinary team at iEstrategic in Barcelona.Growing your career as a Full Time SEM Account Manager is a fantastic opportunity to develop useful skills.If you are strong in time management, presentation and have the right commitment for the job, then apply for the position of SEM...

  • Digital Account Manager

    hace 2 días

    Barcelona, Barcelona, España Adsmurai A tiempo completo

    We are in search of a strategic Digital Account Manager (They/He/She) to join our incredible team at Adsmurai in Barcelona.Growing your career as a Full Time Digital Account Manager (They/He/She) is a remarkable opportunity to develop excellent skills.If you are strong in decision-making, strategic planning and have the right initiative for the job, then...

  • Account Manager

    hace 2 días

    Barcelona, Barcelona, España International People Solutions B.V. A tiempo completo

    ACCOUNT MANAGER PUBLISHER based in Barcelona or REMOTESolicitar empleo de ACCOUNT MANAGERPUBLISHER based in Barcelona or REMOTE en International People Solutions B.V.ACCOUNT MANAGER PUBLISHER based in Barcelona or REMOTESolicitar empleo de ACCOUNT MANAGERPUBLISHER based in Barcelona or REMOTE en International People Solutions B.V. Email The successful...

  • Sales Account Manager

    hace 2 días

    Barcelona, Barcelona, España Culture Group A tiempo completo

    We are recruiting on behalf of a leading innovative engagement technology company with a global presence. Our client specializes in developing products, custom solutions, and professional services in the engagement, rewards, incentives, and branded payments industries. As an Account Manager, you will play a crucial role in developing customer relationships...

  • Account Manager De Ett

    hace 2 días

    Barcelona, Barcelona, España Jr Spain A tiempo completo

    Job Description:Desde The Cornerstone Talent, estamos en la búsqueda de profesionales para unirse al equipo de nuestro cliente. Se trata de una empresa multinacional especializada en servicios integrales de Recursos Humanos que desea incorporar un Account Manager de ETT en Barcelona.Responsabilidades: Desarrollar estrategias de captación y seguimiento a...

  • Sales Account Manager

    hace 2 días

    Barcelona, Barcelona, España Culture Group A tiempo completo

    We are recruiting on behalf of a leading innovative engagement technology company with a global presence. Our client specializes in developing products, custom solutions, and professional services in the engagement, rewards, incentives, and branded payments industries.As an Account Manager, you will play a crucial role in developing customer relationships to...

  • Account Manager

    hace 2 días

    Barcelona, Barcelona, España International People Solutions A tiempo completo

    We are hiring a motivated ACCOUNT MANAGER - PUBLISHER based in Barcelona or REMOTE to join our knowledgeable team at INTERNATIONAL PEOPLE SOLUTIONS in Barcelona.Growing your career as a Full Time ACCOUNT MANAGER - PUBLISHER based in Barcelona or REMOTE is a remarkable opportunity to develop key skills.If you are strong in strategic planning, emotional...

  • Sales Account Manager

    hace 2 días

    Barcelona, Barcelona, España Culture Group A tiempo completo

    We are recruiting on behalf of a leading innovative engagement technology company with a global presence. Our client specializes in developing products, custom solutions, and professional services in the engagement, rewards, incentives, and branded payments industries.As an Account Manager, you will play a crucial role in developing customer relationships to...

  • Account Manager

    hace 2 días

    Barcelona, Barcelona, España Philips A tiempo completo

    JOB DESCRIPTION Job Title Account Manager (Ultrasound)Job Description Job title : Account Manager (Ultrasound) Develops Philips Ultrasound business in the private & public hospitals (direct & indirect sales channels) based in BarcelonaYour role : Maximizes order intake, sales and price realization at the assigned accounts within East District whilst ensuring...

  • Key Account Manager

    hace 2 días

    Barcelona, Barcelona, España Hedima A tiempo completo

    Gracias. Tu opinión sirve para mejorar los anuncios de Google. Gracias. Tu opinión sirve para mejorar los anuncios de Google. Descripción de la ofertaProceso de selección continuo. FuncionesBuscamos varios Key Account Manager para unirse a nuestro equipo comercial de Madrid, desarrollando y manteniendo relaciones estratégicas con nuestros clientes clave...

  • Media Account Manager

    hace 2 días

    Barcelona, Barcelona, España Groupm Spain A tiempo completo

    We are looking to hire an analytical Media Account Manager to join our vibrant team at GroupM Spain in Barcelona.Growing your career as a Full Time Media Account Manager is a great opportunity to develop vital skills.If you are strong in innovation, leadership and have the right aptitude for the job, then apply for the position of Media Account Manager at...

  • Sales Account Manager

    hace 2 días

    Barcelona, Barcelona, España Culture Group A tiempo completo

    We are recruiting on behalf of a leading innovative engagement technology company with a global presence. Our client specializes in developing products, custom solutions, and professional services in the engagement, rewards, incentives, and branded payments industries.As an Account Manager, you will play a crucial role in developing customer relationships to...

  • Account Manager

    hace 2 días

    Barcelona, Barcelona, España Philips Iberica Sau A tiempo completo

    Job Title Account Manager (Ultrasound)Job Description Job title: Account Manager (Ultrasound)Develops Philips Ultrasound business in the private & public hospitals (direct & indirect sales channels) based in BarcelonaYour role:Maximizes order intake, sales and price realization at the assigned accounts within East District whilst e nsuring continuity of the...

  • Account Manager Fr

    hace 2 días

    Barcelona, Barcelona, España Carts Guru A tiempo completo

    Carts Guru is looking for talented Account Manager:(FR Market)Carts Guru was founded in 2017 in Barcelona and is now a growing scale-up with customers in France, Spain, USA, and many other places across the world. Our talented team is international, representing more than 8 countries.We are looking for an experienced Account Manager to join our team based in...