Consumer Experience Loyalty Intern
hace 1 mes
And we are doing just that by transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
This transformation will revolutionize every area of our business. The products we sell. Where we sell them. How they're manufactured and delivered. The way we talk to our customers and engage with society.It's the perfect setting place to start your career.
As you take your first steps, you'll have the backing of a multinational business combined with the freedom of a start-up.
You'll bring a positive mindset and fresh perspective to projects that can make a huge difference to so many. About the BRIDGE programYou will be a part of the PMI's family during your 6+6 months long, full-time internship. During the program you will perceive monthly scholarship of 944€ (gross salary).You will have the opportunity to benefit from the fully paid online Master, validated and recognized by Universidad Camilo Jose Cela and Fundación Universitaria y de Empresa.
THE OPPORTUNITYYou will be part of the Consumer Experience Team in Philip Morris Spain.We are looking for someone that help us excel in the Consumer Experience our IQOS users have in Spain.
You will be part of the Bond & Advocacy pillar, supporting the IQOS Club program by detecting improvement opportunities, ensuring flawless execution of the operative and having a direct impact on IQOS Club users.
You will make and see your actions materialize and become reality for all IQOS users in Spain, and you will help us foster the loyalty of our users to grow the category within the market and reduce the abandonment.
RESPONSIBILITIES-Arrange, organice and upload all content and experinces in IQOS Club platform to make them available for the users with the best consumer experience and UX.-Manage incidences with IQOS Club users and the solution of them through the different stakeholders in contact with the infrastructure or the consumer.-Ensure that all operational activities are executed in compliance with applicable laws, marketing code, EA guidelines and PMI procedures.-Support the loyalty and advocacy manager in the deployment of the strategy for IQOS Club and Referral program.
-Strategy Development: Support the development and implementation of the strategies on consumer experience programs- Data Analysis:
Leverage on this information to propose improvements and ensure best in class execution of all the initiatives.-Ensure that all operational activities are executed in compliance with applicable laws, marketing code, EA guidelines and PMI procedures.
-Cross-Functional Collaboration:
Working closely with various departments such as brand marketing, commercial ops, portfolio, IT and customare care to ensure a cohesive, integrated and positive consumer experience in the loyalty program.
Also, work with our local agencies to coordinate them and achieve the desired results.REQUIREMENTSYou have:
- A recent degree in marketing, business management, or similar
- Working fluency in English (B2 level and above)
- Analytical mindset and skills with Microsoft Excel
Desired knowledge in JIRA or FIGMAYou also have:
Time management and Control skills:
Excellent time management skills, you are well organized and capable of meeting deadlines and adapt quickly.
Problem-Solving:
Strong analytical and problem-solving skills to identify issues and find creative solutions to improve the consumer experience.
Continuous Improvement:
A mindset focused on continually improving the consumer experience based on feedback and data analysis.
Empathy:
The ability to understand and empathize with customers' concerns and needs, providing a personalized experience.
Our success depends on the men and women who come to work every day with a sense of purpose and an appetite for progress.
Join PMI and you too can:
- Seize the freedom to shape your future and ours. We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business –our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.
-
Consumer Experience Loyalty Intern Madrid, Spain
hace 7 días
Madrid, Madrid, España Philip Morris International A tiempo completoBe a part of a revolutionary changeTimes are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future.This transformation will revolutionize every area of our business. The products we sell....
-
Consumer Insight
hace 1 semana
Madrid, Madrid, España All We Wear Group A tiempo completoWho we are...AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.The ProjectAs Consumer Insights and Loyalty Director, you will play a key role in understanding customer behavior, preferences, and expectations to...
-
Intern Fast-moving Consumer Goods
hace 7 días
Madrid, Madrid, España Consumer Products Games & Publishing A tiempo completoSupport to the Food+ division as part as of the overall strategy for the Disney Consumer Products, through the follow up of the product development process and the coordination of promotions and communication campaigns from licensees.KEY ACCOUNTABILITIES: Development and followup of marketing and communication campaigns of licensees (promotions, in store,...
-
Consumer Experience Internship
hace 3 semanas
Madrid, Madrid, España Philip Morris International A tiempo completoBe a part of a revolutionary changeTimes are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose – to deliver a smoke-free future.This transformation will revolutionise every area of our business. The products we...
-
Consumer Experience Internship
hace 1 mes
Madrid, Madrid, España Philip Morris International A tiempo completoBe a part of a revolutionary changeTimes are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose – to deliver a smoke-free future.This transformation will revolutionise every area of our business. The products we...
-
Consumer Experience Analyst
hace 1 semana
Madrid, Madrid, España British American Tobacco A tiempo completoBAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT is currently looking for a Consumer Experience Analyst to join the Spanish Consumer Experience team based in our offices in Madrid. As a...
-
Head of Consumer Engagement
hace 1 semana
Madrid, Madrid, España Pepe Jeans Group (office) A tiempo completoOverviewThe Role Demonstrating a deep understanding of our channels and consumers, and based on the seasonal brand calendars, generate a 360 strategy across all consumer touchpoints to deliver profitable growth in brand awareness, consideration, and ultimately sales Ensure marketing activity is focused on acquisition and retention of consumers across all...
-
Consumer Experience Executive
hace 1 semana
Madrid, Madrid, España British American Tobacco A tiempo completoBAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT SPAIN IS LOOKING FOR A CONSUMER EXPERIENCE EXECUTIVEResponsibilities:Activation Strategy: Devise and execute innovative consumer activation...
-
Commercial Partnerships Manager
hace 1 semana
Madrid, Madrid, España IAG Loyalty A tiempo completoLocation: MadridContract Type: PermanentVacancy Working Pattern: Full TimeClosing Date: 3 May 2024Who are we?We're loyalty pioneers, creating the world's most rewarding experiences.Since the launch of Avios in 2011, we have evolved from a leader in travel rewards to a leader in loyalty.We design customer loyalty programmes, build loyalty management tools,...
-
Global Digital Loyalty Coordinator
hace 1 semana
Madrid, Madrid, España Dufrys A tiempo completoRole ProfileAs part of the Global Digital Loyalty Team, this role is responsible for creating and delivering compelling member propositions to drive repeat purchase, engagement and customer satisfactionKey AccountabilitiesDefine and develop current and future loyalty propositions, balancing customer and business needsHelp shape the customer loyalty strategy...
-
Iberia Consumer Sales Intern
hace 1 semana
Madrid, Madrid, España Signify A tiempo completoMadrid, SpainCategoryBrand, Comms & Digital MarketingPosted Date04/15/2024Job Id349647We're looking for a Iberia Consumer Sales Intern to join our Iberia Consumer Team in Madrid.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build...
-
Iberia Consumer Sales Intern
hace 3 semanas
Madrid, Madrid, España Signify Netherlands B.V. A tiempo completoWe're looking for a Iberia Consumer Sales Intern to join our Iberia Consumer Team in Madrid.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the world leader in...
-
Iberia Consumer Sales Intern
hace 2 meses
Madrid, Madrid, España Signify Netherlands B.V. A tiempo completoWe're looking for a Iberia Consumer Sales Intern to join our Iberia Consumer Team in Madrid.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the world leader in...
-
Senior Manager Loyalty Programs
hace 1 semana
Madrid, Madrid, España zooplus Services ESP S.L. A tiempo completoNumber 1 in Europezooplus AG is Europe's leading online retailer of pet supplies. With over 8 million active customers in more than 30 European countries and more than 2.000 billion Euro revenue in 2021, zooplus is comfortably the market leader in the online segment. At zooplus, we believe e-commerce to be the sales model of today and for the future....
-
Brand Marketing Intern Madrid, Spain Consumer
hace 7 días
Madrid, Madrid, España Philip Morris International A tiempo completoBe a part of a revolutionary changeTimes are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future.This transformation will revolutionise every area of our business. The products we sell....
-
Consumer Marketing Manager
hace 7 días
Madrid, Madrid, España Aveda A tiempo completoPosition Summary Defines the Marketing Strategy for the Brand in the Affiliate Builds and drives the 360° consumer marketing plan across all media channels Drives A&P mix optimization Defines the Consumer Journey(s) combining all communication and distribution channels *DP & forecasting *Merchadising focus and priorities Job Description ENSURE CONSUMER...
-
Consumer Marketing Manager
hace 1 semana
Madrid, Madrid, España Estée Lauder - Brand A tiempo completoConsumer Marketing ManagerDescriptionPosition Summary• Defines the Marketing Strategy for the Brand in the Affiliate• Builds and drives the 360° consumer marketing plan across all media channels• Drives A&P mix optimization• Defines the Consumer Journey(s) combining all communication and distribution channels*DP & forecasting *Merchadising focus and...
-
Consumer Marketing Manager
hace 7 días
Madrid, Madrid, España Estée Lauder - Brand A tiempo completoPosition Summary Defines the Marketing Strategy for the Brand in the Affiliate Builds and drives the 360° consumer marketing plan across all media channels Drives A&P mix optimization Defines the Consumer Journey(s) combining all communication and distribution channels *DP & forecasting *Merchadising focus and priorities Job Description ENSURE CONSUMER...
-
Consumer Marketing Manager
hace 7 días
Madrid, Madrid, España Imperial Brands A tiempo completoABOUT USWe're a truly international company, fourth largest in our industry and operating across 119 markets. An inclusive, innovative global FMCG business supported by 26,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where...
-
Consumer Marketing Manager
hace 7 días
Madrid, Madrid, España The Estee Lauder Companies A tiempo completoConsumer Marketing ManagerBrand: Estée Lauder - BrandDescriptionPosition Summary• Defines the Marketing Strategy for the Brand in the Affiliate• Builds and drives the 360° consumer marketing plan across all media channels• Drives A&P mix optimization• Defines the Consumer Journey(s) combining all communication and distribution channels DP &...
