Hotel Mystery Guest

hace 3 días

Málaga, Málaga, España Ecolab A tiempo completo

Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. As a Brand Protection Advisor you will provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.

What's in it For You

The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments

The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership

The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more

Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training

Company-paid vehicle for business and personal use, where applicable

Plan and manage your schedule in an independent work environment

Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do

Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests

Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents

Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership

Partner with other EcoSure and Ecolab teams to solve client challenges

Complete a budgeted number of visits each week, delivering an exceptional client experience

Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions

Support the growth initiatives of our company and our clients

Position Details

Candidate must reside in an area, ideally Italy, with a good international airport closeby for overnight travel required

Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Minimum Qualifications

High school diploma and 2 years of hospitality industry-related experience

Position requires a current and valid Driver's License

No Immigration Sponsorship available

Physical Demands

Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens

Position requires the ability to lift and carry 25 pounds

Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides

Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head

Position requires the ability to stand and walk for extended periods of time in client locations

Position requires the ability to drive and/or fly to client locations as needed

Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications

Bachelor's degree in culinary, hospitality or business field

Multilingual (Spanish & French preferred) English mandatory

High-level customer service and advanced consultative skills

Ability to work well under pressure, juggle tasks and work efficiently against deadlines

Strong planning and organizational skills and high attention to detail

Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to assessments, coaching and industry best practices, we create a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

R

  • Guest Experience Manager, Hotel 5

    hace 2 semanas

    Málaga, Málaga, España Hotels Talent A tiempo completo

    Para Hotel 5* ubicado en Málaga (provincia), estamos seleccionando un/a Guest Experience Manager, cuyas principales responsabilidades serán:Coordinar al equipo de Guest Experience, asegurando que se ofrece la máxima calidad de servicio, un trato personalizado y un seguimiento de peticiones, incidencias y cualquier necesidad que los huéspedes planteen....

  • Guest Experience Manager, Hotel 5

    hace 2 semanas

    Málaga, Málaga, España Hotels Talent A tiempo completo

    Para Hotel 5* ubicado en Málaga (provincia), estamos seleccionando un/a Guest Experience Manager, cuyas principales responsabilidades serán:Coordinar al equipo de Guest Experience, asegurando que se ofrece la máxima calidad de servicio, un trato personalizado y un seguimiento de peticiones, incidencias y cualquier necesidad que los huéspedes...

  • Guest Experience

    hace 2 semanas

    Málaga, Málaga, España Vincci Hoteles A tiempo completo

    Empresas: Vincci HotelesSeleccionamos a una persona para desempeñar el puesto de Guest Experience en nuestro Hotel Vincci Selección Posada del Patio 5*, ubicado en el centro de Málaga. Apostamos por ofrecer un turismo de calidad, responsable y sostenible, en el que nuestros equipos se desarrollan en un ambiente de igualdad, compañerismo y dinamismo....

  • Guest Experience

    hace 2 semanas

    Málaga, Málaga, España Vincci Hoteles A tiempo completo

    Descripción:Seleccionamos a una persona para desempeñar el puesto de Guest Experience en nuestro Hotel Vincci Selección Posada del Patio 5, ubicado en el centro de Málaga.Apostamos por ofrecer un turismo de calidad, responsable y sostenible, en el que nuestros equipos se desarrollan en un ambiente de igualdad, compañerismo y dinamismo.Entendemos la...

  • Guest Experience

    hace 2 semanas

    Málaga, Málaga, España Vincci Hoteles A tiempo completo

    Seleccionamos a una persona para desempeñar el puesto de Guest Experience en nuestro Hotel Vincci Selección Posada del Patio 5*, ubicado en el centro de Málaga.Apostamos por ofrecer un turismo de calidad, responsable y sostenible, en el que nuestros equipos se desarrollan en un ambiente de igualdad, compañerismo y dinamismo.Entendemos la gestión y la...

  • Guest Experience

    hace 4 semanas

    Málaga, Málaga, España Vincci Hoteles A tiempo completo

    Seleccionamos a una persona para desempeñar el puesto de Guest Experience en nuestro Hotel Vincci Selección Posada del Patio 5*, ubicado en el centro de Málaga.Apostamos por ofrecer un turismo de calidad, responsable y sostenible, en el que nuestros equipos se desarrollan en un ambiente de igualdad, compañerismo y dinamismo.Entendemos la gestión y la...

  • Guest Service Agent

    hace 4 semanas

    Málaga, Málaga, España REMS A tiempo completo

    Guest Manager at REMS SummaryREMS is number 1 on Airbnb Málaga in terms of revenue and quality. We provide great holiday experience to our guests and high end real estate management services to our clients; purchase, design and property management in the most valuable locations of the Costa del Sol.Excellence and organization are our mottoes, our young and...

  • Guest Experience Manager

    hace 2 semanas

    Málaga, Málaga, España Barceló Group A tiempo completo

    GUEST EXPERIENCE MANAGER - HOTEL BARCELÓ MARBELLA page is loaded GUEST EXPERIENCE MANAGER - HOTEL BARCELÓ MARBELLA Apply locations Barceló Marbella, Málaga, España time type Full time posted on Posted 30+ Days Ago job requisition id JR770 Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to...

  • Guest Service Line

    hace 2 semanas

    Málaga, Málaga, España Melia Hotels International A tiempo completo

    "El mundo es tuyo con Meliá" Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Es saber que has empezado uno de los viajes más apasionantes de tu...

  • Front Office Manager- Malaga City- International Hotel Company

    hace 2 semanas

    Málaga, Málaga, España Panoram Hotel Management A tiempo completo

    Front Office Manager- Malaga City- International Hotel Company Málaga Málaga, Andalusia, ES About the job We are looking for 2 highly motivated, experienced Front Office Managers will be responsible for the strategic initiatives of the Front Office to join our Staybridge Suites (IHG) and Hampton By Hilton Malaga pre-opening teams. The function should be...

  • Waiter (camarero)

    hace 1 semana

    Málaga, Málaga, España Panoram Hotel Management A tiempo completo

    The new Staybridge Suites Málaga will open in September, located in the North Tower of AQ Urban Sky, with 105 rooms.Do you like fun, fast and refreshing ingredients and love people? If your answer is yes, were looking for passionate professionals like youThe Waiter provides exceptional dining experiences by delivering high-quality service to guests. This...

  • Camareras/os de Pisos Ac Hotel Málaga Palacio

    hace 2 semanas

    Málaga, Málaga, España Marriott International, Inc A tiempo completo

    Job NumberJob Category Housekeeping & LaundryLocation AC Hotel Malaga Palacio, Cortina del Muelle 1, Malaga, Malaga, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management- Respond promptly to guest and department requests.- Fill cart with supplies and move it to the designated area.- Follow room access procedures and...

  • Guest Experience Manager Sol Torremolinos

    hace 2 semanas

    Málaga, Málaga, España Melia Hotels International A tiempo completo

    _"El mundo es tuyo con Meliá"_Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.Misión del puestoEl Guest Experience Manager es el máximo responsable...

  • Camareras/Os De Pisos Ac Hotel Málaga Palacio

    hace 2 semanas

    Málaga, Málaga, España Grabjobs Spain A tiempo completo

    We are hiring an organized Camareras/os de Pisos AC Hotel Málaga Palacio to join our dynamic team at in Málaga.Growing your career as a Full Time Camareras/os de Pisos AC Hotel Málaga Palacio is an amazing opportunity to develop useful skills.If you are strong in emotional intelligence, people management and have the right drive for the job, then apply...

  • Guest Manager at Rems

    hace 2 semanas

    Málaga, Málaga, España REMS Group A tiempo completo

    Join Malaga's fastest growing company:About us:REMS Group is a dynamic company with big ambitions, based in Malaga City, Spain.Specialized in real estate services, the company offers a high return on investment assets to its clients remotely by purchasing, redesigning, and managing properties in the most central and valuable locations of Malaga.Excellence...

  • Guest Concierge

    hace 2 semanas

    Málaga, Málaga, España Melia Hotels International A tiempo completo

    "El mundo es tuyo con Meliá" Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Es saber que has empezado uno de los viajes más apasionantes de tu...

  • Night Auditor

    hace 1 semana

    Málaga, Málaga, España Staybridge Suites Málaga A tiempo completo

    The new Staybridge Suites Málaga will open in September, located in the North Tower of AQ Urban Sky, with 105 rooms.The Night Auditor ensures a smooth and efficient operation of the front desk during the night shift. This role involves reconciling the hotel's daily financial transactions, handling guest inquiries and requests, and ensuring the security and...

  • Responsable Reputación Online Hotel 5 Estrellas

    hace 2 semanas

    Málaga, Málaga, España RESERVA DEL HIGUERON RERVICIOS HOTELEROS A tiempo completo

    ¿Quiénes somos?Higuerón Resort es una empresa de inversión inmobiliaria, desarrollo hotelero, y gestión de instalaciones de ocio y bienestar. Promovemos viviendas de lujo, acompañado por un estilo de vida sinigual, apostando por la calidad, la sostenibilidad, la innovación y el lujo.Desde 1990 Higuerón Resort se ha centrado en la mejora de la...

  • Housekeeping

    hace 2 semanas

    Málaga, Málaga, España Try Talent LLC A tiempo completo

    Job Title: Housekeeping/MaidLocation: MalagaHotel: Luxury 5-Star HotelJob Type: Full-TimeAbout Us:Our esteemed 5-star hotel, located in Malaga, is renowned for our commitment to excellence, luxurious accommodations, and exceptional dining experiences. We are currently seeking a talented and passionate Chef de Partie to join our esteemed culinary team.As a...

  • Camareras/os de Pisos AC Hotel Málaga Palacio

    hace 4 semanas

    Málaga, Málaga, España Marriott International A tiempo completo

    Job Number Job Category Housekeeping & LaundryLocation AC Hotel Malaga Palacio, Cortina del Muelle 1, Malaga, Malaga, Spain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter...