Application Support Engineer

hace 4 días

Barcelona, Barcelona, España Zurich Insurance Company Ltd. A tiempo completo

Our opportunity

Join the global Group Finance Applications team as Application Support Engineer for an Income Tax Application here in Spain.

The Group Finance Applications Team provides shared platforms and solutions for various Finance Functions, like Financial Accounting, Group Consolidation, Treasury, Actuary.

Our team is responsible for managing these Solutions through their Lifecycle:

  • Work on Projects and Initiatives to build and evolve Solutions, that leverage current technology stacks.
  • Maintaining and Supporting Platforms and Applications to meet Business Expectations.

Your role

As Application Support Engineer, you will be part of a cross-functional transformation team.

Within this important role, you will be responsible to provide support and maintenance for a globally used Tax solution to our Business Stakeholders and grow into additional customer-facing support activities.

As an Application Support Engineeryour main responsibilities will involve:

  • Understand and maintain the current solution for Income Tax calculation (Cloud Technologies, Web-Application and Platform Support).
  • Understand business processes and related functional components, dataflows and process steps.
  • Work with the different Business, IT Support and Project teams on how to best fulfill business needs and to translate those into functional requirements and solutions.
  • Develop and deploy changes, manage releases.
  • Own the installation of Release Upgrades.
  • Manage and resolve Incidents, ensuring the systems are running smoothly and effectively.
  • Continuously improve and document the solution.

To be successful in this role we expect you to:

  • Be curious and willing to learn constantly on the job about business processes, existing solutions and to get into rising technologies.
  • Communicate remotely with business and IT stakeholders, developing and maintaining effective work relationships.
  • Manage the daily work and tasks independently in a structured and efficient manner.
  • Be able to work in an international virtual environment, with challenges of time-zones and multiple cultures.
  • Be willing to gain new skills and experiences, but also share your knowledge across your team.
  • Interact with suppliers and customers on a daily basis.

Your Skills and Experience

As an Application Support Engineer your skills and qualifications will ideally include:

  • Minimum 3 years of total IT experience, preferably serving Finance departments.
  • Bachelor's or master's degree in advanced-IT or equivalent.
  • Proven experience in a similar role supporting web-based applications, Release Management and with Code Repositories such as Bitbucket.
  • General IT knowledge in solution design, developing and database technologies.
  • Experience with Cloud Technologies (Azure), Web-applications and related programming languages (e.g., SQL, Python, .Net).
  • Strong analytical and problem-solving skills, high attention to detail.
  • Ability to work in a reliable, independent and diligent manner.
  • Proficient knowledge of standard Microsoft tools and Sharepoint/O365.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Fluent in English (written and spoken); capable to participate in meetings and to compose reports and technical/functional documentation.

An advantage

  • Experience with Longview Tax Application.
  • Experience in the Finance Area, Financial Services / Tax / Financial Close and main accounting principles (IFRS, GAAPs).
  • Understanding of ITIL processes (preferably ITIL Certified) such as Change Management, Incident Management.
  • Experience with software tools such as ServiceNow, Jira, Confluence.

What we offer?

As well as a competitive salary and a yearly bonus we offer:

  • Option to work remotely within Spain even up to 100% - you choose; with option to work abroad up to 25 days yearly
  • Over 300 euros net to set up your home office and additional monthly home office allowance
  • Wide range of internal and external trainings, including free English, German and Spanish classes depending on the needs
  • Ticket restaurant or flexibility to exchange it for other benefits
  • Life, accident, and Health Insurance
  • Collective Life Retirement Plan
  • 2000 referral bonus if you bring other talented people like you
  • Special banking and insurance conditions plus Exclusive Employees discounts
  • Functional diversity benefits
  • Events: summer and Christmas party, different activities like hiking, investment, beach volley club and many more
  • No dress code

#LI-Hybrid

Primary work location is Barcelona, Poblenou. Please apply with your CV in English.

Please note that the remote work option is available within Spain only.

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You'd give them confidence and reassurance by protecting what they love most. It's a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

Diversity & Inclusion

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

So be challenged. Be inspired. Help us make a difference.

You are the heart & soul of Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let's continue to grow together

  • Location(s): ES - Barcelona
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Raquel Martin Blanco

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