Sales Associate

hace 7 días


Bilbao, Vizcaya, España LEE WRANGLER SPAIN A tiempo completo
Buscamos a un vendedor/a para cubrir una interinidad en nuestro corner ubicado el Corte Ingles de Bilbao.

Nuestro/a Sales Associate será responsable de proveer un excelente servicio de atención al cliente y de transmitir una fuerte imagen de marca en apariencia, presentación de producto y funcionamiento general en la tienda con el objetivo de lograr los resultados de ventas.

Inspirará a nuestros clientes con la imagen y el estilo de vida de nuestros productos.

RESPONSABILIDADES CLAVE:

Atención al cliente:

  • Proveer el más alto nivel de servicio al cliente tratando a todos los clientes con respeto, tacto y asegurando que tengan una experiencia inmejorable.
  • Incentivar las ventas ofreciendo artículos extra y ayudando al cliente en su decisión.
  • Demostrar un conocimiento profundo de todos los productos de la tienda, incluyendo los diferentes estilos, acabados y fabricación para poder comunicarlas correctamente a los clientes.
  • Estar al día de las tendencias actuales y la posición de la marca dentro del mercado.
  • Gestión del producto y del punto de venta:
  • Aplicar los estándares de calidad en tienda, procedimientos y políticas definidas (ventas, reposición de producto, etc.)
  • Asegurarse de que todos los artículos tienen el precio correcto y tienen el dispositivo de seguridad.
  • Asegurarse de que todas las entregas de mercancías son comprobadas de una manera eficiente, precisa y en el tiempo estimado.
  • Realizar los procesos de gestión de pedidos, stock, inventarios, devolución, traspasos, etc.
siguiendo las directrices dadas por la marca.
  • Asegurarse de que todas las áreas de la tienda están limpias y ordenadas en todo momento.
  • Estar al tanto de posibles robos e informar de cualquier incidente al responsable directo.
  • Mantener las directrices del departamento de Visual merchandising.

FORMACIÓN Y EXPERIENCIA PREVIA REQUERIDA:

  • Formación mínima: ESO.
  • Experiencia de al menos 3 años en atención al cliente en venta al por menor.
  • Conocimiento informático a nivel usuario (Paquete Office)
  • Disponibilidad de incorporación inmediata y disponibilidad para turnos de tarde.

HABILIDADES:

  • Gran orientación al cliente, yendo incluso un paso más allá por satisfacer las necesidades de nuestros clientes.
  • Persona con capacidad de resolución de problemas y responsable, que dedica el tiempo requerido a completar sus tareas y cumplir sus compromisos, asegurando una buena calidad en su trabajo.
  • Persona orientada y comprometida con los resultados, con una comunicación clara a 360 grados (cliente, compañeros, empresa), que sabe planificar su trabajo y realiza un seguimiento para su consecución.

OFRECEMOS:

  • Contrato de interinidad de 38h/semana en turnos rotativos.
  • Atractiva retribución salarial.
  • Programa de bonus y comisiones.
  • Staff trainings. Si crees que reúnes los requisitos previamente descritos... no lo dudes y aplica a esta oferta sin olvidarte de adjuntar tu CV actualizado. Te estamos esperamos


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