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Guest Relations Intern in Hong Kong

hace 3 meses

Madrid, Madrid, España RMC Asia A tiempo completo

RMC Asia is currently hiring aspiring students for the guest relations internship at a 5-Star Hotel by The Olympian in Hong Kong.

This internship is one of the program options available in RMC Asias Cultural Exchange Programs, which also offer management training and contractual positions in top hotels and resorts across Asia.

Dont miss out on the chance to benefit from skill development, international networking opportunities, and immersive cultural exchanges in Hong Kong– apply today

DETAILS

Host:
A 5-Star Hotel by The Olympian

Destination:
Hong Kong

Department:
Front Office

Program:
Hospitality & Business Internship

Intake:
September - November 2024

Duration: 6 months

GUEST RELATIONS - RESPONSIBILITIES

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Provide information about hotel services, amenities, areas, and venues
  • Anticipate guest needs and build rapport with customers
  • Address customer complaints
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards
  • Other related duties in the front office department

PROGRAM BENEFITS

  • Housing arrangements
  • Visa sponsorship
  • Monthly allowance
on-duty meals per day

  • Uniform with laundry service
  • Medical insurance
  • Arrival support
  • Recruitment opportunity by the host
  • An unforgettable educational travel experience
  • Additional benefits provided by the host