HR Business Development Manager

At Intracon, we are a dynamic collective of companies specializing in Marketing & Sales, HR Consulting, and Corporate Events. Our team embodies innovation, influence, intrepidness, incisiveness, and ingenuity.

We are currently looking for a HR Services Business Development Manager. In this multifaceted role, you will be responsible for overseeing and executing HR policies and practices. Additionally, you will manage and develop external HR services at Intracon Consulting, ensuring client satisfaction, service quality, and business growth.

This is a unique opportunity for an HR professional with experience in both commercial and operational roles to contribute to a thriving organization. You will join a collaborative, innovative team and play a key role in supporting internal operations and external client relations.

We are IN, are you IN?

Main Responsibilities:

Reporting to the Managing Director and Executive Director, and working closely with a team of five, you will focus on:

Internal HR Management

1. Oversee Labour and Legal Administration (with external support).
2. Supervision of Talent Attraction, Retention, and Development.
3. Track HR KPIs and drive process improvements.
4. Manage key service providers, including PRL, mutual insurance, and ERP systems.

External Client Management & Business Development

1. Oversee consultant onboarding, Statement of Work (SOW) agreements, service proposals, and fee negotiations.
2. Manage monthly financial and budget closing processes for outsourcing and human resources services provided to external clients, including margin analysis and cost control.
3. Maintain strong client relationships to ensure satisfaction and alignment with project objectives.
4. Implement retention strategies and ensure effective communication between consultants and clients.
5. Identify new business opportunities and expand relationships with the clients. Participate in the development of commercial proposals, ensuring project viability and profitability.
6. Gather information to enhance the value proposition and differentiation of consulting services.

Minimum Qualifications:

1. Bachelor's degree in Human Resources, Business Administration, or related fields.
2. Experience in both internal HR management and external client service coordination.
3. Strong interpersonal, negotiation, and leadership skills.
4. Fluency in English and Spanish. Additional languages are a plus.
5. Ability to adapt quickly to new challenges and manage multiple responsibilities.

About the Role:

1. Dedication: Full-time
2. Work Model: Hybrid, combining in-office and telework.

What We Offer:

1. Flexible work arrangements: including a hybrid model tailored to leadership roles.
2. Professional development opportunities: we support your growth through interesting training opportunities.
3. Opportunities for career advancement: by leading a well-established business to the next level.
4. Commitment to Sustainability: We are proud to hold the Biosphere certification and implement responsible policies and practices daily. Through our CSR committee, we also engage in significant global sustainability initiatives.
5. Updated and Useful Technology and Tools: We prioritize efficiency and clarity. In addition to working with agile methodologies, we utilize advanced tools such as ClickUp for project management and AI for various applications.
6. Free language courses with native-speaker teachers.
7. Fun & well-being activities including team-building events and regular corporate sports activities.
8. Intracon benefits: discounts on health insurance, gym memberships, and more.
9. Employee recognition programs, including bonuses for bringing business leads, acknowledgments for positive client reviews, and celebrations for work anniversaries.
10. Well-connected office surrounded by green spaces.
11. Office perks, including free coffee/tea, sodas, and snacks.

As an equal opportunity employer, we value diversity and inclusion in all aspects of our work.

Please note: Due to the volume of applications received, only shortlisted candidates will be contacted. However, we thank all applicants for their interest in joining us