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Receptionist/Administrative Assistant
hace 1 mes
Job Title: Receptionist and Administrative Assistant
About the OpportunityThis is an exciting opportunity for an experienced Receptionist and Administrator to contribute to the growth and success of Raoul Wallenberg International School.
You will play a vital role in ensuring the smooth operation of the school's front-of-house and administrative functions.
This role requires a high level of organization, efficiency, and adaptability in a fast-paced school setting.
Key Responsibilities- Front Desk & Visitor Management:
- Serve as the first point of contact for all visitors, ensuring a warm and professional welcome.
- Manage phone calls and emails, directing inquiries appropriately and responding in a timely manner.
- Oversee visitor sign-in procedures, ensuring compliance with security and safeguarding policies.
- Handle student attendance records, including late arrivals and early departures.
- Administrative Support:
- Assist in admissions and enrollment processes, maintaining accurate student records.
- Prepare and distribute school communications, such as newsletters, notices, and announcements in conjunction with the Administration and Marketing Manager.
- Maintain and update school databases and management systems.
- Support school events, trips, and meetings with logistical coordination.
- Help manage office supplies, purchasing, and ensure necessary resources are available alongside the Business and Operations Manager.
- Student, Parent, and Staff Support:
- Provide assistance to students with minor first aid needs and communicate with parents as required.
- Support teachers and leadership staff with administrative tasks.
- Assist in coordinating school transportation, catering, and other services.
- Manage lost property and facilitate the distribution of student messages and belongings.
- Facilities & Supplier Liaison:
- Coordinate with maintenance and facilities staff to ensure a safe and functional school environment.
- Liaise with external suppliers and service providers, ensuring quality and timely delivery of services.
- Support health and safety procedures, ensuring compliance with school policies.
- A minimum of a high school diploma and/or administration qualification.
- Previous experience in a receptionist and/or administrative role, preferably in an international school or educational setting, including customer service and front desk management.
- Proficiency in Google Workspace and experience with school management systems.
- Familiarity with database management, record-keeping, and document processing.
- Strong written and verbal communication skills in English and Spanish (other languages are an advantage).
- Experience handling confidential and sensitive information with professionalism.
- Knowledge of safeguarding, GDPR, and health & safety policies (training will be provided).
- Competitive salary in line with the position's responsibility and scope of work.
- Free lunch.
- Continued professional development.
- Access to a group health insurance scheme.
Raoul Wallenberg International School, Palma, Mallorca, Spain.
Working ConditionsThe ideal candidate will have excellent organizational and multitasking abilities in a fast-paced environment. Strong problem-solving skills and a proactive approach to challenges are essential. The ability to handle sensitive information with discretion and professionalism is also required.
