Customer Service Leader

Hellotax is a dynamic SaaS company revolutionizing VAT management.Position Overview:The Customer Service Leader will coordinate the CS Team, managing relationships with customers throughout their journey with us.Key Responsibilities:Set and monitor SLAs and KPIs to ensure high-quality customer support.Reduce ticket creation for customer support and ensure...

About the Role\We are looking for a highly skilled and experienced individual to fill the position of Customer Service Team Leader. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and leading a team of customer service representatives.\Key responsibilities include:\Providing outstanding...

Join the vibrant team at hellotax, a friendly and creative SaaS company revolutionizing VAT management. With a diverse set of employees, hellotax is recognized as a top workplace, offering a dynamic environment where innovation thrives.Position Overview:As a Customer Service Leader, you will play a pivotal role in coordinating the CS Team. You will be...

Customer Service Team LeaderLocation: Tres Cantos, MadridTime Type: Full timePosted On: Posted 3 Days AgoJob Requisition ID: VAC22032The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer administration, in...

About DOGADOGA is a multinational company with over 60 years of experience in developing customized projects for various industrial sectors. We combine electronic and mechanical engineering to create advanced solutions, establishing ourselves as key players in the industry.We design and manufacture our own products, ensuring quality and innovation. Our...

About the Role:We are looking for a skilled Customer Service Specialist to provide exceptional support to our clients in Madrid.Key Responsibilities:- Provide outstanding customer service and resolve inquiries and complaints efficiently- Maintain accurate records of client interactions- Collaborate with internal teams to ensure seamless client...

About This RoleThe EU Customer Service Supervisor Lead will be responsible for managing a team of Customer Service Analysts, ensuring they meet key performance indicators (KPIs) and provide excellent customer service. The role requires strong leadership and communication skills, as well as the ability to develop and implement strategies to improve customer...

Job DescriptionThe Sales Team Leader plays a critical role in ensuring high-quality and efficient customer service by managing daily operations, including hiring, training, coaching, and motivating team members.The leader addresses employee issues, provides coaching and guidance, and fosters a positive work environment that motivates team members to excel.

Job Summary:The Service Quality Specialist will be responsible for ensuring that our customers receive high-quality service and support. This includes managing customer complaints, preparing reports for senior management, and maintaining compliance with regulatory requirements.This role requires strong leadership skills and the ability to engage effectively...

Team Leader - Customer SupportOur organization seeks a highly skilled TEAM LEADER - CUSTOMER SUPPORT to lead our Customer Service team in Tres Cantos, Madrid.This role involves handling advisory and commercial customer requests, both reactively and proactively, in line with company guidelines.The successful candidate will be responsible for ensuring adequate...

About UsAliExpress is part of Alibaba International Digital Commerce Group, an international marketplace that enables global consumers to buy directly from manufacturers and distributors in China and around the world. We are available in 18 languages, including English, Portuguese, Spanish, and French.Our VisionWe elevate shopping with quality products and...

Customer Service LeadWe are seeking a skilled CUSTOMER SERVICE LEAD to join our team in Tres Cantos, Madrid.This role is responsible for handling advisory and commercial customer requests, both reactively and proactively, in line with company guidelines.The successful candidate will ensure adequate and reliable customer administration, contributing to...

Customer Experience LeaderWe're seeking an exceptional Customer Experience Leader to join our team in Spain. As a key member of our organization, you'll play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations.You will be responsible for ensuring we deliver customer-aligned...

Becoming a Culinary Service Leader at La Residencia, a Belmond Hotel, presents a unique opportunity to shape the culinary experience of our guests.About the Job:In this role, you will master the art of delivering exceptional beverage experience and gastronomic service. Primary responsibilities include ensuring coordination of daily operations, maintaining a...

Customer Service Advisor - Polish MarketTeleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international...

CooperVision is a global leader in contact lenses, dedicated to creating brighter futures for our customers, wearers, and people.The Customer Experience Specialist is the first point of contact with Iberia customers, responsible for ensuring high-quality support and a differentiating service. Teamwork is essential for process simplification, integration, and...

The Sr. Manager, Global Customer Support role at The Knot Worldwide is pivotal in ensuring operational efficiency and customer satisfaction across domestic and international markets.This leader will oversee customer service activities within the organization, ensuring high-quality service and support.Key Responsibilities:Lead cross-functional teams to...

Cristalco Iberica Madrid, Community of Madrid, SpainFor our subsidiary in Spain, CRISTALCO IBÉRICA, we are looking for a Customer Service Assistant.About us:European leader in the sugar, alcohol and bioethanol markets, Cristalco, commercial subsidiary of the Cristal Union group, develops a positive energy to innovate and support the evolution of the...

Cristalco Iberica Madrid, Community of Madrid, SpainFor our subsidiary in Spain, CRISTALCO IBÉRICA, we are looking for a Customer Service Assistant.About us:European leader in the sugar, alcohol and bioethanol markets, Cristalco, commercial subsidiary of the Cristal Union group, develops a positive energy to innovate and support the evolution of the...

Company Overview:Further Underwriting International, S.L.U. is a fast-growing and dynamic company at the forefront of innovation in the healthcare sector. We leverage cutting-edge technology to deliver turnkey solutions for serious medical conditions.We work with insurers, large employers, and affinity organizations worldwide to accelerate consumer access to...