Collection Associate
hace 1 semana
Here's your chance to join the Finance team at EcoVadis in Barcelona as a Collection Associate. Your main task will be taking care of customer receivables and debt recovery ensuring cash collection meets client requirements efficiently and professionally.
Core responsibilities:
- Maintain and engage with a portfolio of aging receivables accounts via phone and emails to recover all past due accounts
- Research disputed accounts to determine the cause of delinquency
- Resolve significant collection issues and escalate when necessary
- Capture detailed notes of discussions with debtors and follow up as needed
- Meet collection targets and respond promptly to customer queries
- Share customer feedback with colleagues to enhance products and services
- Respect client confidentiality and collaborate with internal stakeholders
- Work with Managers to resolve team conflicts and assist in the global mission of EcoVadis
Qualifications
- Fluency in Spanish and English is required
- Background in Business, Management or Finance preferred
- 2-3 years' experience in billing and collection
- Strong interpersonal and communication skills
- Understanding of accounting principles and proficiency in Microsoft Office
- Customer service oriented, goal-driven, and a positive team player
Additional Information
Join us at EcoVadis, where sustainability is our mission. We offer competitive salaries, personal growth opportunities, and various benefits:
Working organization benefits:
- Hybrid work options and a friendly environment
- Flexible working hours and remote work possibilities
- Home office and IT equipment allowances
- International work atmosphere and competitive compensation
Wellness and Healthcare benefits:
- Health, Wellness, and Dental Benefits
- Life Insurance and other support programs
More:
- Employee referral and volunteer bonus policies
- Access to online learning library and team building events
- Various services and international work opportunities
Do you think you'd be a good fit? Apply now and let EcoVadis assess your skills and potential. The hiring process can be adjusted to suit your needs, so don't hesitate to reach out. Your new job with purpose is waiting for you
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