Local Service Transition Consultant + Client Training Team

hace 1 semana

Granada, Granada, España Alight Solutions A tiempo completo

Our story At Alight, we strongly believe that the key to a company's success lies within its people. That's why we are dedicated to connecting passion with purpose. Our team's deep understanding of human insights and cloud technology enables companies and employees globally to evolve and prosper.

About the role - Local Service Transition Consultant & Client Training Consultant (LSTC + CTT) The Local Service Transition Consultant oversees local/regional transitions to Operations in coordination with the Global Service Transition consultant and other project stakeholders. This role ensures projects are completed within defined scope, quality, time, and budget, serving as the main representative for successful project transitions from implementation to operations. The Client Training Lead is responsible for designing and delivering effective training sessions for our customers, ensuring they are fully trained with high quality and on time.

Responsibilities will include:

  • Lead local workshops to ensure client understanding of services, delivery models, and implementation methodologies
  • Prepare training materials, deliver training sessions, and maintain updated materials
  • Participate in projects and activities as needed
  • Comply with standards and possess relevant experience and skills
  • Provide excellent customer service and exhibit good presentation skills

What we offer:

  • Opportunity to work in an international business environment with a chance to utilize foreign languages
  • Dynamic office setting where you can excel and grow in your career
  • Flexible benefits package including health insurance

Pay Transparency Statement: Alight takes various factors into account when making employment offers and determining compensation levels. These decisions are individualized and not discriminatory. Bonus and/or incentive eligibility are role and level-based.

DISCLAIMER: Nothing in this job description limits management's ability to assign duties and responsibilities of this job to other entities.

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