Engagement Manager

hace 2 semanas

Málaga, Málaga, España Webhelp A tiempo completo

Sales

Location

  • Málaga, Spain
    Language
  • Danish***
    Description:
    Microsoft ISV
Success Development Specialist (SDS) Job Description

Individual contributor role, responsible for onboarding, activating, nurturing and growing a selected list of ISVs by providing concierge services linked to ISV Market Place Application Publication.


  • Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship.
  • Define reason for call talk track designed for consistent repeatable execution.
  • Product/Offering focus focuses on offering specific to target audience.
  • Obsess over Microsoft's customers and prospects to deliver a worldclass customer engagement experience.
  • Position competitive offerings and solutions in the context of customer needs and experiences.
  • Collect feedback from customers and articulate it back to the business: "Voice of Partner".
  • Meet and exceed targets for:
  • ISV Onboarding: per month 800 ISVs in "Approved" and 800 ISVs in "Onboarded" status.
  • ISV Activation: 70% of engaged ISVs are consuming at least 1 benefit, 60% of engaged ISVs are consuming at least 3 or more benefits
  • ISV Nurturing &
Monthly Engagement: 70% of post-kickoff call applicants engaged monthly, # of ISVs in Publish & Grow stages, # of activities completed (with 48 business hours SLA of assignment)

We offer

  • Full time (39 hours/week)
  • Long term contract
  • Schedule: Monday to Thursday from 09:00 17:30, Friday 09:00 16:30
  • Salary: 23,000 euros gross/year + up to 4,000 euros gross/year in bonus.
  • Ongoing training
  • Start date: Immediate
  • Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)

Skills Needed

  • Bachelor's Degree in Business Management, IT, Marketing or related field
  • Minimum requirements: 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience


 Sales skills
  • Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps


 Business Operations
  • Ability to accurately document call outcomes and notes
  • Industry knowledge basic understanding of target industry, ability to deliver provided messaging on solutions
  • Fluency with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
  • Baseline understanding and passion for cloud technologies and changing the world
  • Strong written and verbal communication skills and use of professional business language

Language skills

English:
Advanced (verbal and written)

Danish:

Native or Bilingual (verbal and written)- The period of holiday entitlement is fixed by mutual agreement between the company and the employee.


RRQ DENMARK

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