Process Excellence Manager

hace 1 semana

Madrid, Madrid, España Brambles Group A tiempo completo

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries.

Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.


What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model

Job Description:

Position Purpose


The position holder will will analyse, identify and understand opportunities to optimise processes leading to an improved customer experience and user experience as well as increased internal stakeholders satisfaction resulting from the process improvement activities.


The Process Excellence Manager is responsible for challenging the status quo, maintaining efficiency and quality in the work setting, identifying customer and internal stakeholder needs and enabling the ideation of best in class solutions, looking for ways to improve customer experience and internal productivity by making the best use of the business's resources.


Projects will include a mix of business strategy, operations, and business process transformation initiatives to rationalize, streamline, and automate (if appropriate) core business processes.

Scope

Number of countries:
Europe

  • All business units (Pallets, Automotive, Pallecon)
  • Indirect link to global CX for ensuring global standardisation & best practices where possible
Key Responsibilities

  • Challenge the status quo of current processes to enable the ideation of best in class solutions based on customer expectations, identifying improvement opportunities to help streamline processes and increase efficiency, improving customer experience and internal stakeholders satifsaction
  • Responsible for tracking key process improvement milestones and recommending adjustments and reporting on process accomplishments and deliverables
  • Use metrics to demonstrate savings and efficiency gains that have been delivered to the organization incl. setting and running dashboards/measurements systems to measure progress on the projects and initiatives
  • Develop strong collaborative relationships to achieve goals functionally and crossfunctionally
  • Manage the process improvement plan on a daily basis and orchestrate changes to the stakeholders, team members and Customer Experience Lead
  • Coordinate with the Customers, CX Lead, Directors and Team Managers to ensure consistent solutions are applied
  • Work alongside the Team Managers and the Change Management Lead to ensure a smooth transition to new processes
  • To share and embed good practices around continuous improvement and further develop an improvement culture within the teams
Experience / Skills

  • Experience working cross functionally in a matrix environment with experience managing project teams with a variety of stakeholders.
  • Working within an Agile/Scrum framework to deliver servicebased improvement projects is key, as is an understand of the Agile and Scrum methodology
  • Proven experience of Continuous Improvement work, of which at least 1 year spent leading a change workstream or initiative
  • Ability to communicate & collaborate effectively across all levels of the organization, drive consensus and influence relationships
  • Endtoend experience of designing and delivering process improvement changes and embedding into business as usual
  • Bachelors or Masters Degree
  • Lean Six Sigma Certification
Preferred Education

Degree and equivalent

Preferred Level of Work Experience

  • 5 years
Remote Type

Hybrid Remote


We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

  • Process Excellence Manager

    hace 1 semana

    Madrid, Madrid, España Ambu Denmark A tiempo completo

    Business Area: IT- Location: Madrid, M, ES- Country: Spain- Employment type: Full-timeAre you passionate about Process Excellence? Do you want to be a part of a global organization with high professional standards and a great working environment? Then we have an exciting job opportunity that may be your next career move. Our purpose is together, we rethink...

  • Content & Orchestration Excellence Manager

    hace 1 semana

    Madrid, Madrid, España AbbVie A tiempo completo

    Company DescriptionCONTENT & ORCHESTRATION EXCELLENCE role reporting to the Omnichannel Strategy Manager in the Customer Excellence department of Abbvie, implementing a significant Advance Customer Experience (ACE) project.Responsibilities: Lead omnichannel content and customer journey orchestration excellence at Abbvie Define quality standards for content...

  • Global Head Of Hr Process Excellence

    hace 1 semana

    Madrid, Madrid, España Ith Icoserve A tiempo completo

    Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

  • Comercial Excellence Manager

    hace 6 días

    Madrid, Madrid, España Auren Personas - Selección & Executive Search A tiempo completo

    Commercial Excellence Manager Estamos trabajando para una empresa de más 25 años en el sector líder de fabricación y distribución de medicamentos genéricos para el canal farmacia principalmente. Se trata de una Multinacional farmacéutica líder en el sector de genéricos y busca incorporar a un Commercial Excellence Manager para el departamento...

  • Process Manager

    hace 1 semana

    Madrid, Madrid, España LHH A tiempo completo

    Process Manager (Cement Plants)Position Summary:Key Responsibilities:Collaborate with the Regional Process Manager to develop, analyze, and identify methods, practices, and potential investments for all plants. These initiatives should contribute to the company's profitability by reducing costs, enhancing product quality, and improving throughput.Provide...

  • Commercial Excellence Senior Manager

    hace 1 semana

    Madrid, Madrid, España Rovensa A tiempo completo

    Select how often (in days) to receive an alert: Commercial Excellence Senior Manager Date: May 25, 2024 Location: Madrid, M, ES Company: Tradecorp International Rovensa is a global leader of sustainable solutions for agriculture with a great history and an ambitious dream: to feed the planet by helping farmers to produce healthy and nutritious food for...

  • Commercial Excellence Manager

    hace 1 semana

    Madrid, Madrid, España MCR International A tiempo completo

    CBS COMMERCIAL EXCELLENCE MANAGERMADRIDDesde MCR International, estamos buscando un Commercial Excellence Manager para Madrid.Market research Análisis e investigación de mercado. Apoyo a ventas y marketing en la identificación de tendencias y toma de decisiones comerciales. Seguimiento e interpretación de datos de mercado de productos propios y...

  • Commercial Excellence Manager

    hace 1 semana

    Madrid, Madrid, España Claire Joster A tiempo completo

    Presentación:Somos la firma global de talento: Selección, headhunting, formación y consultoría de Eurofirms GroupOrganización:Nuestro cliente es una de las empresas líderes en el sector del packaging, con diferentes plantas de producción a nível internacionalFunción:Estamos buscando a un/a Commercial Excellence Manager que trabajará con el equipo...

  • O&m Process Manager

    hace 1 semana

    Madrid, Madrid, España Sonnedix A tiempo completo

    To apply, please submit a CV and Covering Letter explaining how your experience matches the requirements of our position and how your personal motivators and values align to Sonnedix purpose.Vacancy Name O&M Process Manager Spain (Madrid)Location MadridLocation Country SpainProfile The role:The O&M (Operations & Maintenance) Process Manager belongs to the...

  • Operational Excellence Manager

    hace 1 semana

    Madrid, Madrid, España AstraZeneca A tiempo completo

    At AstraZeneca we believe in the potential of our people and you'll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.In a moment of complete transformation, we need to grasp and boost the power of Innovation and Digital Strategy (IDS)...

  • Procurement Excellence Manager

    hace 4 semanas

    Madrid, Madrid, España McAfee A tiempo completo

    Role Overview:A fantastic opportunity to join McAfee Global Procurement Services (GPS) which is going through an exciting transformation to enhance its service offering and experience to our stakeholders and team members. The Procurement Excellence Manager will play a pivotal role in implementing, optimizing, and streamlining our procurement processes. You...

  • Procurement Excellence Manager

    hace 2 meses

    Madrid, Madrid, España McAfee A tiempo completo

    Role Overview:A fantastic opportunity to join McAfee Global Procurement Services (GPS) which is going through an exciting transformation to enhance its service offering and experience to our stakeholders and team members. The Procurement Excellence Manager will play a pivotal role in implementing, optimizing, and streamlining our procurement processes. You...

  • Associate Business Process Manager

    hace 1 semana

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    Associate Business Process Manager (Mid - Senior Level) page is loaded Associate Business Process Manager (Mid - Senior Level) Apply locations Madrid, Spain Lisbon, Portugal Utrecht, Netherlands Cape Town, South Africa time type Full time posted on Posted 28 Days Ago job requisition id R As the Associate Business Process Manager, you will be responsible for...

  • Operational Excellence

    hace 4 semanas

    Madrid, Madrid, España GrabJobs A tiempo completo

    Precisamos profesional con experiência en empresas multinacionales del sector industrialVacantes1FORMACIÓN: Título universitario, con enfoque en negocios o disciplina técnica; o una combinación equivalente de experiência y educación Valorable: Formación Six Sigma Green Belt, siguiendo ISO metodología DMAIC) Informática: Excel (nível avanzado)...

  • Operational Excellence

    hace 2 meses

    Madrid, Madrid, España GrabJobs A tiempo completo

    Precisamos profesional con experiência en empresas multinacionales del sector industrialVacantes1FORMACIÓN: Título universitario, con enfoque en negocios o disciplina técnica; o una combinación equivalente de experiência y educación Valorable: Formación Six Sigma Green Belt, siguiendo ISO metodología DMAIC) Informática: Excel (nível avanzado)...

  • Asset & Fleet Process Manager

    hace 1 semana

    Madrid, Madrid, España TCR A tiempo completo

    As part of our continuous growth, we are seeking a skilled Process Manager to join our dynamic Asset Department. This pivotal role involves steering operational processes, acting as the process owner responsible for identifying areas of improvement, creating and validating process enhancements, and overseeing their seamless implementation.WHERE YOU'LL CREATE...

  • Field Medical Excellence

    hace 1 semana

    Madrid, Madrid, España Novartis A tiempo completo

    Almost 1 billion That's how many lives our product touches globally.We aspire to get Novartis medicines in the hands and homes of patients by delivering a Triple Win: A Win for Patients; A Win for Healthcare Systems, and A Win for Novartis.The purpose of the roles is to build, manage and lead the local Field Medical Excellence role to assure excellence in...

  • Medical Excellence Manager

    hace 1 semana

    Madrid, Madrid, España AstraZeneca A tiempo completo

    El OBU Medical Excellence Manager será responsable de liderar y coordinar el alineamiento de la estrategia de excelencia médica en Oncología y Hematología, asegurando que se cumplan los estándares de calidad en el desarrollo y ejecución de las actividades médicas, e impulsando la transformación a través de la simplificación, buenas prácticas y un...

  • Process Expert Manager

    hace 1 semana

    Madrid, Madrid, España JTI - Japan Tobacco International A tiempo completo

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity...

  • Business Process Manager

    hace 1 semana

    Madrid, Madrid, España Denodo Technologies A tiempo completo

    Company DescriptionDenodo is a high growth, market leading enterprise software company backed by HGGC. We are recognized as a leader by Gartner and Forrester, and uniquely positioned to address the data fragmentation problems that exist in many enterprises.We thrive in dynamic environments, and at the risk of sounding cliché, we work hard, and we play hard....