Help Desk Technician
hace 1 semana
Join our team in Cornellà de Llobregat,Spain, and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What you would do as our Help Desk Technician We want someone to be responsible for the telephone support for our customers.
Reporting to Technical manager. You will have the opportunity to work with an excellent team of professionals in a multinational company.You would also:
- Be responsabile for the telephone assistance: Respond, consult, and provide support through the phone.
Remote connection:
Access remotely to solve problems and offer technical assistance
And remote user training:
Provide training in the use of our software through remote assistance.
Remote commissioning:
coordinate, configure and ensure the proper functioning of the system.
Firmware upgrade:
Depending on the version of the customer software or devices update actions could be required
Configuration of electronic systems:
Configuration of our electronic elements and proximity technology materials to send to our customers.
Database creation:
Create databases for our applications.
The skills and experience you need We are looking for someone who has:
- Experience in customer service or technical service.
- Verbal and written communication skills.
- Good understanding of operating systems, software, and hardware.
- Capability to work as a team.
- Spanish knowledge essential (written and spoken). English knowledge would be a plus (written and spoken).
- Learning and career development opportunities, whether it's online learning, management training or enhancing your skills.
- A competitive salary and incentive schemes.
- Variety of benefits including free English courses... to name just a few We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here, no later than 15/06/2024. To make sure your personal data is safe, we don't look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, Sourcer, at
. Let's create a safer and more open world - together To find out more about us, visit We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences. More from the career section What it's like to work at ASSA ABLOY When you join our team, you will have plenty of chances to build a career you can be proud of. While you do, you will help us keep creating a safe, secure and more open world. Hear their stories from every corner of ASSA ABLOY, and learn how you could build your career with us. What to expect when you apply to ASSA ABLOY. Customer Service & Contact Center Operations Associate Maintenance I Administration, Facilities & Secretarial Associate Sales Engineer Irving, Texas, United States Associate Vaughan, Ontario, Canada Mid-senior level #J-18808-Ljbffr
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