IT Product Delivery Manager for Application Hosting

hace 1 semana


Getafe, Madrid, España Airbus A tiempo completo

RESPONSIBILITIES

  • Ensures the provisioning of new software packages and upgrades.
  • Maintains the infrastructure in operational condition in line with OLA/SLAs.
  • Monitors and tracks system performance against negotiated servicelevel agreements (SLAs).
  • Communicates improvement, updates and obsolescence management of products to the IT Product Manager.
  • Provides support 24 hours per day, 7 days per week, depending on the needs of the company and the use of automated scheduling and remote monitoring.
  • Performs the ITIL based support processes that include incident, problem, change, configuration, and event management.
  • Analyses console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed.
  • Supervises system backup processing, and leads disaster recovery tests Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment.

SKILLS
Is your profile aligned to the following list of skills? Apply We are looking forward to know you**:

  • Education**:Engineering degree.

- Experience:at leats 3 years of SAP technical experience and knowledge of SAP basis and management experience:

  • SAP ERP, S/4 HANA and Solution Manager landscape operations knowledge to have the final decision and ultimate ownership of tasks carried out by IT provider. Knowledge / experience in SAP landscapes performance tuning, system copies.
  • Database administration experience.
  • Previous experience working in upgrades, OS / DB migrations and HANA migration projects is a plus.
  • Knowledge and experience on automation tools ANSIBLE.
  • Data Archiving solution knowledge is a plus (Open text Archive Server ).
  • Proven experience in operational activities in provider and service management.
  • Proven knowledge and experience in ITIL oriented management: changes, incident and problem management.
  • Serviceoriented way of working.
  • Experience in IT infrastructure, IT service, and project and system administration.
  • Experience of working in large landscapes / environments / customers.

- Language:High level of English.

- Soft skills:Autonomy, vocation of service and customer orientation, focus on people, emotional intelligence.

WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?
At Airbus we are focused on our employees and their welfare.

Take a look at some of our social benefits:

  • Vacation days plus additional daysoff along the year.
  • Attractive salary.
  • Hybrid model of working when possible, promoting the worklife balance.
  • Collective transport service in some sites.
  • Benefits such as health insurance, employee stock options, retirement plan, or study grants.
  • Onsite facilities (among others): free canteen, kindergarten, medical office.
  • Possibility to collaborate in different social and corporate social responsibility initiatives.
  • Excellent upskilling opportunities and great development prospects in a multicultural environment.
  • Special rates in products & benefits.

WANT TO KNOW MORE ABOUT US?


Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world.


With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.


Last but not least, the company has been awarded with the " Top Employers Spain 2023 " certification and " Top Employers Europe 2023 " by Top Employers Institute.


This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.


Company:

Airbus Defence and Space SAU

Contract Type:

Permanent
Experience Level:

Professional

Job Family:

Production Planning & Scheduling

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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