Patient & Customer Service Representative (Iberia)
hace 2 semanas
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To
- Career development with an international company where you can grow the career you dream of.
- A company named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Position: Patient & Customer Service Representative (Iberia, Spain & Portugal)
MAIN PURPOSE OF ROLE
Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.
MAIN RESPONSIBILITIES
• Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services).
• Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.
• Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer's enquiry.
EDUCATION & COMPETENCIES
• Bachelor's degree in medical/electrical/mechanical technology is preferred or working experience in a similar position. (Specialist Technical Support -
Remote Care Technical Support)
• Track record as a technical specialist or customer service specialist in our industry or equivalent
• Successful engagement with customers
• Excellent verbal and written communication skills in English C1, Portuguese C1, no mandatory
• Good experience in use of analytical tools and software
• Ability to work effectively within a team in a fast-paced changing environment
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
-
Patient & Customer Service Representative (Iberia)
hace 2 semanas
Madrid, Madrid, España Abbott Laboratories A tiempo completo_About Abbott_Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology._Working at Abbott _At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Grupo Eulen A tiempo completoCustomer Service Representative (Arganda del Rey) Si eres un/a apasionado/a de la atención al cliente y tienes experiencia como Customer Service Representative Entonces, esto te interesaEulen Flexiplan selecciona para una importante empresa dedicada a soluciones de envasado y procesamiento un/a Customer Service Representative que se incorpore en sus...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Vandenbosch A tiempo completoWe are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers.As a customer service representative, you are the first point of contact for your...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Vandenbosch A tiempo completoWe are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers.As a customer service representative, you are the first point of contact for your...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Cigna A tiempo completoCustomer Service Representative (CSR) at Cigna Global Employer Health - French page is loaded Customer Service Representative (CSR) at Cigna Global Employer Health - French Apply remote type Hybrid locations Madrid, Spain time type Full time posted on Posted 4 Days Ago job requisition id Our Company & Mission: Cigna Corporation is a global health service...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Cigna A tiempo completoCustomer Service Representative (CSR) at Cigna Global Employer Health - Polish page is loaded Customer Service Representative (CSR) at Cigna Global Employer Health - Polish Apply remote type Hybrid locations Madrid, Spain time type Full time posted on Posted 4 Days Ago job requisition id Our Company & Mission: Cigna Corporation is a global health service...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Binance A tiempo completoBinance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Cigna A tiempo completoCustomer Service Representative (CSR) at Cigna Global Employer Health - Portuguese/Dutch page is loaded Customer Service Representative (CSR) at Cigna Global Employer Health - Portuguese/Dutch Apply remote type Hybrid locations Madrid, Spain time type Full time posted on Posted Yesterday job requisition id Our Company & Mission: Cigna Corporation is a global...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Zimi Tech Inc. A tiempo completoWe are looking for a Customer Service Representative who is a team player, problem solver and can work independently in a fast paced environment. The successful Customer Service Representative is responsible in providing front end support to customers. Respond effectively to customer's query regarding products, services, processes and procedures. Assist in...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Lastminute A tiempo completoJob Description is looking for Customer Service Representative with a strong Customer Service Orientation Key Responsabilities Deal with inbound and outbound phone calls, emails, and live chats from Customers.Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Grupo Eulen A tiempo completoCustomer Service Representative (Arganda del Rey)Si eres un/a apasionado/a de la atención al cliente y tienes experiencia como Customer Service RepresentativeEntonces, esto te interesaEulen Flexiplanselecciona para una importante empresa dedicada a soluciones de envasado y procesamiento un/aCustomer Service Representativeque se incorpore en sus...
-
Customer service representative
hace 4 semanas
Madrid, Madrid, España General Mills A tiempo completoGreat things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España General Mills A tiempo completoGreat things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...
-
Customer Service Representative
hace 2 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Service Representative for their offices in Spain.Position: Customer Service RepresentativeLocation: Benalmadena (Málaga), Spain or Torrevieja (Alicante), SpainEmployment type: Full-timeRemuneration: Base salary +...
-
Customer Service Representative-order Entry
hace 2 semanas
Madrid, Madrid, España Abbott Laboratories A tiempo completoSection 1: PURPOSE OF THE JOB Assigned to Spain Team within Iberia (Portugal & Spain). Provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaints. Compliant with internal processes and procedures (e.g. Abbot Medical Quality System) and with the...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España The Cigna Group A tiempo completoThe job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España The Cigna Group A tiempo completoThe job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...
-
Sr Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo: Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of initial order receipt until the product is delivered and invoiced. Job Duties: • Complete all Thermo contract review requirements and coordinate with Accounting as necessary to assist in account set up. • Verify product/stock...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España The Cigna Group A tiempo completoThe job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España The Cigna Group A tiempo completoThe job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...