Claims Handler for Iberia
hace 2 semanas
job description:
The Role
As the Claims HANDLER you will deliver a high quality service to the Hiscox clients and their brokers; whilst maintaining and enhancing the Hiscox reputation for its claims handling service.
The role will imply managing a portfolio of claims assessing the size of the claim, its potential severity and dealing with same in a proactive manner.
The emphasis is on providing a deep technical expertise in claims that could have a high impact in the company, and handling fast track claims -depending on the portfolio requirements-, yet extremely customer focused, whilst managing indemnity spend.
As Claims Handler Spain and Portugal you will report to the Claims ManagerKey Responsibilities
Spain Claims Handling (80%)**- To handle a portfolio of claims for Professional and Commercial products (PI, D&O, Cyber, material damages and others) in a proactive manner within set service levels and accordingly with the European Claims Underwriter Guide (ECUG). Both, high technical and fast track claims will be under its responsibility, depending on the portfolio grow and the department needs.
- To assess the severity of a claim and decide on the right course of action, including the involvement of experts or colleagues where required.
- To negotiate and settle claims with your authority fairly and promptly.
- To build relationships and gain confidence when handling claims from external parties such as brokers, external providers and internally.
- Being 100% customer and indemnity focused and comfortable with the Hiscox claims handling philosophy.
Administrative & Management (20%)
- Becoming an expert managing the Claims Management System (CMS).
- Providing reports to the Claims Manager, the Group Claims team and the business on a periodically basis and ad hoc basis depending on specific losses or events as well as giving an overview of the portfolio of claims including key trends and issues.
- Reviewing and cleaning the portfolio when required.
- Managing the external providers, being their referral (within its claim authority), controlling their quality, and performance, and referring to the claims manager when there are deviations.
- Participate in different team projects to improve efficiencies, expenses controls, innovation, wordings reviews, etc.
person specification:
You will ideally:
- Bachelor of law.
- be flexible, creative, proactive and innovative - does not accept the status quo.
- be highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to success.
- You will have good organisational and analytical skills and the ability to work in a methodical manner and meet deadlines.
- And respectful with all stakeholders: team, brokers, customers...looking always to keep a good relationship and work environment.
Professional
- 34 years of experience working in a claims department managing professional and general liability, and material damages' claims portfolios. Having experience in civil liability is a must.
- you will be able to demonstrate an understanding of what 'customer focus' means on a practical day to day basis, and a desire/drive to deliver this.
- able to understand the implications for the bottom line of your actions and maintaining our Claims philosophy.
- willing to grow within the company and to take on more responsibility as built trust.
What you should be aware of:
Hiscox Spain is growing very fast. We are recruiting to perform much better and give a better service to our stakeholders. Our brand is paramount for us and key to grow in Spain.
Career Progression
In the earlier stages of your career at Hiscox, success will be rewarded by organic growth of Spanish business and brand awareness.
In the longer term you could move into a deeper role in claims as the country grows or move to other business unit, depending on the business need.
Why Hiscox?
This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference.
Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast growing organisation.
LI-CN1
-
Claims Handler Specialist
hace 1 mes
Madrid, Madrid, España MSIG Insurance Europe AG Jobportal A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closure. Negotiation and settlement of claims: Handling...
-
Claims Handler Specialist
hace 2 semanas
Madrid, Madrid, España MSIG Insurance Europe AG Jobportal A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closure. Negotiation and settlement of claims: Handling...
-
Claims Handler Specialist
hace 4 semanas
Madrid, Madrid, España MSIG Insurance Europe AG Jobportal A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closure. Negotiation and settlement of claims: Handling...
-
Claims Handler Specialist
hace 2 semanas
Madrid, Madrid, España Msig Insurance Europe Ag A tiempo completoTo strengthen our team, we are looking for at the earliest possible date at our location in Madrid:Claims Handler Specialist (m/f/d)Job DescriptionInvestigation of claims: Conducting case analysis, evaluating coverage, making decisions on acceptance or rejection, and managing follow-up, review, and closureNegotiation and settlement of claims:Handling claims...
-
Low Value/complexity Claims Handler
hace 2 semanas
Madrid, Madrid, España Hiscox A tiempo completojob description:The RoleAs the Claims HANDLER you will deliver a high quality service to the Hiscox clients and their brokers; whilst maintaining and enhancing the Hiscox reputation for its claims handling service. The role will imply managing a low value and low complexity portfolio of claims assessing the size of the claim, its potential severity and...
-
Reinsurance Claims Accountant
hace 2 semanas
Madrid, Madrid, España Munich Re A tiempo completoReinsurance Claims Accountantfor the Regional Middle Office Center MadridCompanyMunich ReLocationMadrid, SpainThe Regional Middle Office Center Madrid, is responsible for Non-Life technical accounting and claims handling services for Iberia, Latin America, Caribbean and Italy. We are looking for a flexible and highly motivated Reinsurance Claims Handler in...
-
Area Claims Manager
hace 2 semanas
Madrid, Madrid, España Apm Terminals A tiempo completoAs South West Europe Area Claims Manager you would have opportunity to lead and develop a team of experienced claims handlers located across the Area ( located in Spain, France and Morocco). The role is posted as preferred location Madrid, however there is opportunity to operate out of other SWE offices. On this position you will work closely with a...
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Combined Insurance A tiempo completoDo you speak fluent Italian and English? Do you have previous claims handling experience?We have a permanent opportunity available for an Italian Speaking Claims Processor in our Madrid officeRole Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters....
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Combined Insurance A tiempo completoDo you speak fluent French and English?Would you like to work for one of the worlds largest insurance companies?We are currently recruiting for a Claims Processor (French speaker) based in our Madrid office.Role Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other...
-
Claims Adjuster Psr
hace 2 semanas
Madrid, Madrid, España Aig A tiempo completoAbout the role: Handle PSR (Property and Specialty Risks) Business portfolio of claims from coverage enquiry through legal liability assessment and quantum analysis. Ensure timely and accurate resolution, communicating developments to key stakeholders. Provide high standard of customer service and adhere to legal and regulatory requirements. Manage...
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Chubb A tiempo completoDo you speak fluent Italian and English? Do you have previous claims handling experience?We have a permanent opportunity available for an Italian Speaking Claims Processor in our Madrid officeRole Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters....
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Chubb A tiempo completoDo you speak fluent French and English?Would you like to work for one of the worlds largest insurance companies and gain valuable experience in our Claims department?We are currently recruiting for a Claims Processor (French speaker) based in our Madrid office.Role Purpose: The individual processor role is an essential part of CE claims hub team, being...
-
Team Leader First Party Claims
hace 2 semanas
Madrid, Madrid, España AXA A tiempo completoFirst Party Claims Team Leader, IberiaMadrid, SpainOur experienced Claims professionals use their specialized expertise to handle even the most complex claims. As part of the AXA XL Iberia branch, the key Claims function mission is to proactively manage claims from notification to settlement, providing high quality customer service and reaching an effective...
-
Claims Adjuster PSR
hace 2 semanas
Madrid, Madrid, España AIG A tiempo completoAbout the roleRole Overview:To manage the PSR Business claims portfolio, overseeing the entire process from coverage evaluation to legal liability assessment and financial analysis. Your main goal is to resolve claims accurately and efficiently while keeping all stakeholders informed. You'll need to deliver top-notch customer service and ensure compliance...
-
Iberia Receivable Accountant
hace 2 semanas
Madrid, Madrid, España Innocent France A tiempo completoHello,We're innocent and might make little drinks, but we have big dreams to keep people healthy while making sure our communities and our planet are healthy too.innocent is the fastest growing drinks brand in Europe. With offices in London, Paris, Amsterdam and many others, it's our mission to become the world's favorite little healthy drinks company. And...
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Chubb A tiempo completoRole Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters. The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion &...
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Chubb A tiempo completoRole Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters. The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion &...
-
Claims Processor
hace 2 semanas
Madrid, Madrid, España Chubb INA Holdings Inc. A tiempo completoRole Purpose:The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other European clusters.The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion &...
-
Claims Adjuster PSR
hace 2 semanas
Madrid, Madrid, España AIG A tiempo completoWho we areAmerican International Group, Inc. (AIG) is a prominent global insurance organization with a century of experience. Today, AIG member companies offer a diverse range of insurance and financial services in over 80 countries, helping businesses and individuals safeguard their assets, manage risks, and plan for retirement.Business OverviewGeneral...
-
Hub Claims Processor
hace 2 semanas
Madrid, Madrid, España Chubb A tiempo completoDo you speak fluent French, Dutch and English? Do you have previous claims handling experience?We have a permanent opportunity available for an Dutch and French Speaking Claims Processor in our Madrid officeRole Purpose: The individual processor role is an essential part of CE claims hub team, being responsible for handling claim admin tasks for other...