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Order Desk Manager
hace 1 semana
Order Desk Manager
The challenge
Únete al hogar de los emprendedores y asume el desafío de desarrollar e implementar planes de mejora con el objetivo de optimizar el flujo de pedidos y lograr un alto nível de servicio al cliente
What you will do
Como Order Desk Manager, tus principales funciones serán:
- Mantenimiento y actualización de precios y condiciones para cada según tarifas de cada cliente en SAP.
- Asegurar el procesamiento diario de todos los pedidos recibidos desde el departamento comercial, incluyendo la verificación de los detalles del pedido, la facturación y la disponibilidad de productos.
- Gestionar y solventar todas las reclamaciones sobre las entregas de clientes.
- Revisar los pedidos que llegan a través de Edi y gestionar las posibles incidencias derivadas de este tipo de pedidos.
- Participar activamente en las reuniones de implementación de SAP Hana a nível de Iberia. Una vez implementada la herramienta, detectar áreas de mejora en los procedimientos existentes y sugerir soluciones que permitan agilizar los sistemas de trabajo.
¿Qué necesitas para tener éxito?
- Aunque no es motivo de descarte, se valorará positivamente una Licenciatura en Administración de Empresas o similar.
- Tienes experiência demostrable en la gestión de equipos, entrenamiento y mentoría. En Haier nos preocupamos por el desarrollo y crecimiento de nuestros equipos y para ello creemos imprescindible tener managers con experiência que nos ayuden a lograrlo.
- Te consideras una persona con grandes habilidades analíticas y de gestión de datos. Creemos este punto imprescindible para ayudarte a tomar las decisiones correctas en tu día a día.
- Eres un/a Team Player con una orientación al cliente.
- Se te da bien Excel y sabes moverte por la herramienta. Se valora positivamente nível experto.
- Esta posición requiere de un nível alto de inglés (mínimo nível B2). Al ser una empresa multinacional, las comunicaciones con otros países, así como algunas formaciones son en inglés, por lo que necesitarás tener un buen nível para no quedarte atrás. Se valorará muy positivamente conocimientos de Portugués.
- Has trabajado anteriormente con SAP y tienes conocimiento de EDI.
Perks
- Retribución Flexible en restaurantes, transporte y guarderías.
- Seguro médico privado
- Iphone 15 plus como herramienta de trabajo
- Fruta en la oficina 2 días a la semana
- Posibilidad de teletrabajar 2 días a la semana en temporada baja y 1 en temporada alta
- Viernes jornada intensiva
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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