Manager, Delivery Operations, Cronos-pcs
hace 2 semanas
Manager, Delivery Operations, Cronos-PCS
Location:
Spain
Homebased
The role:
Supervise and manage an assigned team of CPC/ PMA and their subsidiaries, who manage or support project management activities to mitigate risk, control cost, project schedule and ensure quality, time and budget deliverables are completed to the Sponsor's satisfaction in accordance with applicable SOPs, policies and practices.
Essential Functions
- Meet with team members on a regular basis regarding project tasks to ensure project milestones are met.
- Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.
- Ensure direct reports demonstrate working knowledge of Estimate at Completion (EAC), baseline and change control in terms of scope, budget, schedule and risk/issue management.
- Sets performance expectations with direct reports.
- Train and onboard newhired Project Management Analysts on process and procedures. Ensure required trainings are completed on time.
- Complete and discuss PMA competency framework with each direct report.
- Demonstrate tangible support to EES action planning.
- Actively engaged with the review of project performance dashboard for tracked information. Follow up with direct reports to ensure system and metrics compliance.
- Review metrics and ensure required updates are made in IQVIA systems to ensure accurate and timely reporting is available to senior management.
- Review and track employee resource allocation and ensure proper backfill is in place to ensure full and correct utilization.
- Produce status and tracking reports for team members and senior management i.e. monthly project reviews.
- Ensure direct reports process and approve invoice in an accurate and timely manner.
- Work with team members and support staff development including professional development, and mentoring.
- Produce and distribute reports and presentation materials.
- Establish goals that will increase project management knowledge and skill levels upgrade.
- Support team members in implementing continuous improvement activities for assigned projects.
- Partner with other functional groups to develop and implement process improvements.
- Prepare and present team information at meetings.
- Assist with department resourcing.
- Ensure required training courses are completed on time for self and team.
- Participate in function and/or corporate initiatives.
Qualifications
- Bachelor's Degree Bachelor's degree in life sciences or related field and related project management experience; or equivalent combination of education, training and experience. Req
- Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
- Requires 5 years clinical research experience including 3 years leadership experience (experience managing people desired).
- Equivalent combination of education, training and experience.
People Management
- Experience managing and mentoring a team.
People Management
- Good team management skills.
People Management
- Ability of managing underperformance proactively.
Communication
- Excellent communication and interpersonal skills.
Problem Solving
- Good problemsolving skills.
Results Oriented
- Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
Leadership
- Good influencing and negotiation skills.
Leadership
- Good judgment and decisionmaking skills.
Collaboration
- Ability to establish and maintain effective working relationships with coworkers, managers and clients.
Collaboration
- Ability to work across geographies displaying high awareness and understanding of cultural differences.
Collaboration
- Excellent customer service skills.
IQVIA Core Competencies
- Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership).
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