Partner Support Agent

hace 1 semana


Barcelona, Barcelona, España Webhelp A tiempo completo

Customer Service/Support

Location

  • Barcelona, Spain
    Language
  • German***
    Description:In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.
Reimagine your career


Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Growth, and "Best Company Culture," year after year.


What we offer you
You will be trained and constantly guided by your managers and your team.

You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

  • Full time 39 hours/week contract: Monday
  • Friday 9:0018:00
  • Great office location in Barcelona
  • Friends hunting (referral) bonus
  • Full paid training about the company and the project you will be working on
  • Career development program and specialized courses
What you'll experience with us

As a
Partner Support Agent in our team, you will:

  • Provide users with your expertise and support them in overcoming the challenges of using our software
  • Keep our quality standards towards your customers in mind and are responsible for their satisfaction
  • Learn more about one part of our software and develop practical solutions together with us

We'll be a great match if you:

  • Are bilingual or proficient in German and advanced in English
  • Have made an apprenticeship as an IT systems management assistant (M/F/d) or similar, alternatively you have studied business informatics or business administration
  • Are modern and brainy, like our client. Therefore, you have a good understanding of IT and are interested in working with modern tools like Zendesk, JIRA or Confluence
  • Interested or even already have some experience in a process area such as logistics, production planning, operations, financial accounting/accounting, wholesale and foreign trade or eCommerce
  • Are convincing through your communication skills and your joy in working with others, and you have fluent language skills in German and English
  • Have customer care skills ability to listen to and understand the customers' needs
  • Can take ownership of, and progress cases to resolution or to escalate cases to resolution

It would be a plus if you:

  • Have worked with an ERP software before
We are an equal-opportunity employer

RRQ GERMANY
***
Similar jobs:
Customer Service/Support

Customer Service Representative:

Do you have 12 months' experience working in an international contact centre environment? What if you could make your job fit

Cape Town, South Africa
***
English

Customer Service/Support

Team Leader:

If you've been working hard to build your career in the service industry and know the ins and outs of

Durban, South Africa
***
English

Customer Service/Support

Mitarbeiter (m/w/d) für den IT-Support im Medizintechnikbereich - 100% Homeoffice:

Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige für dich.

In

Remote, Germany
***
German

Customer Service/Support

Swedish-speaking Technical Customer Support Advisor:

Open yourself to new career possibilities in Estonia and join our team as a Swedish-speaking Technical Customer Support Advisor

Remote, Estonia
***
English
**More jobs
  • Partner Support Agent

    hace 1 semana


    Barcelona, Barcelona, España Concentrix A tiempo completo

    In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a...

  • Partner Support Agent

    hace 1 semana


    Barcelona, Barcelona, España Concentrix A tiempo completo

    : In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a...

  • Partner Support Agent

    hace 1 semana


    Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking for a career change with a...


  • Barcelona, Barcelona, España Webhelp A tiempo completo

    AdvisorLocation Barcelona, SpainLanguage German***Description:Why join usAre you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.We are looking for German Speaking Partner Support Agent to join our exciting projects, with leading brands from tech, finance, travel,...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    As a Partner Support Representative in our team, you will:Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations- Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as...


  • Barcelona, Barcelona, España Webhelp A tiempo completo

    Location Barcelona, SpainLanguage French***Description:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.We are looking for a French-speaking Partner Support Representative to join one of our exciting projects.What we offer youYou will be trained...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Selling Partner Support Associate, Selling Partner Support Seller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Selling Partner Support Associate, Selling Partner SupportSeller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Selling Partner Support Associate, Selling Partner SupportJob ID: | Amazon Services Korea LLCSeller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Selling Partner Support Associate, Selling Partner SupportJob ID: | Amazon Services Korea LLCSeller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow...


  • Barcelona, Barcelona, España Webhelp A tiempo completo

    Location Barcelona, SpainLanguage Spanish***Description:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.We are looking for a Spanish-speaking Partner Support Representative to join one of our exciting projects in the travel industryWhat we offer...

  • Technical Support Agent

    hace 1 semana


    Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a German-speaking Technical Support Agent in Barcelona. The team the employee would join supports customers of digital health and wellness smart devices.Position: Technical Support Agent (German)Location: Barcelona, SpainEmployment type: Full-timeWork...


  • Barcelona, Barcelona, España Webhelp A tiempo completo

    Location Barcelona, Spain***Description:Description:The Partner Success Associate's primary responsibility is to ensure lodging product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base.In doing so, Partner Success Associates will also continuously work with lodging partners to help them improve the...


  • Barcelona, Barcelona, España Webhelp A tiempo completo

    Location Barcelona, SpainLanguage English***Description:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.We are looking for an Engish-speaking Partner Support Representative to join one of our exciting projects.What we offer youYou will be trained...

  • Service Support Agent

    hace 1 semana


    Barcelona, Barcelona, España Alpega Group A tiempo completo

    Are you passionate about customer service and are looking for an interesting position where you can strengthen your skills? Do you speak several languages and do you want to be part of an international company? Do you like being the client's primary point of contact? Then you are our new Service Support Agent This position is located in Barcelona, Spain. ...

  • Partner Support Intern

    hace 1 semana


    Barcelona, Barcelona, España The Hotels Network A tiempo completo

    The Hotels Network is an award-winning technology company providing innovative software (B2B SaaS) for the hospitality industry. Since day one, we've worked hard to bring together an awesome team with deep expertise in hospitality, product design and consumer marketing. United by the mission to help hotel brands increase direct bookings, we build pioneering...

  • B2B Support Agent

    hace 4 semanas


    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Do you have a strong passion for interacting with a variety of B2B partners? Does living in a vibrant city with beautiful beaches and excellent food, where many different cultures come together, sound interesting to you? Then don't hesitate to check out our client's new job vacancy as a B2B Support Agent.Your responsibilities and impact as a B2B Support...

  • B2B Support Agent

    hace 1 mes


    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Do you have a strong passion for interacting with a variety of B2B partners? Does living in a vibrant city with beautiful beaches and excellent food, where many different cultures come together, sound interesting to you? Then don't hesitate to check out our client's new job vacancy as a B2B Support Agent.Your responsibilities and impact as a B2B Support...

  • B2b Support Agent

    hace 1 semana


    Barcelona, Barcelona, España Blu Selection A tiempo completo

    TasksDo you have a strong passion for interacting with a variety of B2B partners? Does living in a vibrant city with beautiful beaches and excellent food, where many different cultures come together, sound interesting to you? Then don't hesitate to check out our client's new job vacancy as a B2B Support Agent.Your responsibilities and impact as a B2B Support...


  • Barcelona, Barcelona, España Camaloon A tiempo completo

    Would you like to work in a young and fresh environment, where you can learn and develop as well as being part of an international team?Camaloon is looking for a young and motivated Business Support Live Agent to help us retain clients and help us grow.If you are passionate about Sales and Customer Support and speak Spanish this opportunity is for youWho are...