Customer Care W/ Native Level of Portuguese

hace 1 semana


Barcelona, Barcelona, España Babel Profiles A tiempo completo

¿Eres nativo en Portugués con buena capacidad de organización?

¿Te gustaría trabajar en un puesto multitarea y con responsabilidades diversas?
Genial, sigue leyendo entonces


Nuestro cliente es una empresa tecnológica e innovadora nacida en 2015 en Barcelona, con el objetivo de contribuir a la convivencia del sector del Alquiler Vacacional en entornos urbanos, trabajando a través de la monitorización del ruido.

Para su equipo, buscan un/a Customer care con nível nativo de portugués.

Languages:

  • Nível nativo de Portugués
  • Español fluido
  • Nível profesional de inglés
Barcelona
- €24,000 Per Year

  • Technology
  • Permanent

Main Responsibilities:

  • Garantizar la experiência y satisfacción de nuestros clientes
  • Gestionar la relación con nuestros clientes
  • Realizar seguimientos y mantener la previsión de cuentas y oportunidades dentro de nuestro CRM
  • Identificar nuevas oportunidades en nuestros clientes
  • Desarrollar relaciones estratégicas a largo plazo con cuentas clave
  • Solucionar conflictos con clientes
  • Colaborar de manera efectiva con los departamentos internos, ventas y operaciones

Core Skills/experience:

  • Capacidad de comunicación oral y escrita en portugués y español a nível nativo
  • Se valorará experiência en atención al cliente, servicio y/o soporte técnico
  • Experiência en el sector de viajes/alquileres de corta estancia es un plus
  • Te defines como una persona proactiva y con gran atención al detalle
  • Comodidad utilizando Office Pack
  • Conocimiento de un CRM es un plus

What's on offer:

  • Salario competitivo
  • Viajes pagados por la empresa
  • Oficinas en el centro de Barcelona
  • Oportunidades de crecimiento dentro de la empresa

Our recruitment process:

  • Paso 1: Entrevista con nuestro reclutador (videollamada)
  • Paso 2: Entrevista con el Jefe de Departamento de la empresa (videollamada)
  • Paso 3: Entrevista con un miembro del equipo (videollamada)


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