Customer Service Sales Representative

hace 2 semanas


Barcelona, Barcelona, España JUJUR A tiempo completo

Position:
French Customer Service Sales Representative

Location:
Barcelona, Spain

Employment type:
Full-time

Remuneration:
Base salary + bonuses.

DUTIES AND RESPONSIBILITIES:

  • Manage inbound calls and ensure quarterly quota is reached
  • Place outbound calls when required
  • Quote creation and follow up
  • Use upselling/crossselling technics to maximise revenue
  • Stay up to date with active promotions and campaigns to maximise their success
  • Ensure personal knowledge of the portfolio is maintained
  • Track on stock availability
  • Cross language backup if needed
  • Answer and deal with customer post sales requests
  • Solve status queries.

REQUIREMENTS:

  • Native/fluent in French, both oral and written. Fluent in English
  • Minimum of 1year relevant experience
  • Knowledge of sales techniques (up/crossselling, objection handling, etc.)
  • Computer literate with solid IT knowledge and technical understanding
  • Outstanding communication with ability to emphasise, negotiate and persuade
  • Resourceful and stress resilient personality that can adapt and remain calm in all situations
  • Exceptional customer facing and customer care skills
  • Ability to meet tight deadlines with minimum supervision and in timely manner
  • Ability to work independently, while being team player at the same time.

BENEFITS:

  • Excellent remuneration package based on experience, skills and performance
  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential.


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