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Waiter / Waitress - Gastronomic Restaurant
hace 1 semana
Waiter / Waitress - Gastronomic Restaurant
Position: Waiter / Waitress - Gastronomic Restaurant (Full time)
Property / Office: Mandarin Oriental Ritz, Madrid
Location: Madrid, Spain
With a team of over 350 colleagues, we are looking for waiters/waitresses who have a real passion for delivering top-notch service and going above and beyond for our guests.
About Us
Mandarin Oriental Hotel Group stands out as the owner and operator of some of the world's most renowned hotels and resorts. Operating in 25 countries, we currently have 41 hotels with over 11,000 rooms in key business and leisure destinations.
About the Hotel
Gilles & Boissier, esteemed designers from Paris, have crafted a chic residential design for the 100 rooms and 53 suites at our hotel. Each space boasts unique design elements inspired by the city's history, Spanish culture, and art. With a meticulous restoration that pays homage to César Ritz's innovative spirit, an exceptional central location, five restaurants and bars led by a celebrated chef, and top-notch leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to be the city's ultimate luxury hotel.
Responsibilities
- Understand the outlet's concept and food and beverage offerings to effectively communicate with guests.
- Complete mise en place and cleanliness tasks to ensure efficient service.
- Operate the point of sales system for food and beverage orders.
- Upsell services and products to enhance guest experience and boost revenue.
- Handle billing and cashiering according to hotel standards.
- Maintain outlet equipment and utensils in optimal condition.
- Assist in stocking and organizing required items.
- Execute any other tasks assigned by the restaurant manager.
- Create memorable moments for guests through exceptional gestures and actions.
Requirements
- Preferably hold a degree or diploma in Hospitality/Hotel/Business Management.
- Prior experience as a server in a high-volume restaurant with top-notch service levels.
- Minimum of 1 year working as a server in a Michelin Star restaurant or Five Star Hotel.
- Ability to understand and meet guest needs with superior customer service.
- Basic computer skills, preferably in MS Office.
- Effective communication skills with various individuals.
- Proficiency in Spanish & English; knowledge of other languages is a plus.
If you're ready to make a difference in a dynamic F&B environment, we invite you to apply for this position.
Advertised: 06 May 2024
Applications close: 07 Jun 2024
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