Waiter / Waitress - Gastronomic Restaurant - (Madrid)
hace 1 semana
Empresas:
Hotel Mandarin Oriental Ritz, Madrid Join our team at Hotel Mandarin Oriental Ritz, Madrid with over 350 colleagues dedicated to providing exceptional service and exceeding guest expectations
About Us:
Mandarin Oriental Hotel Group is a globally recognized owner and operator of luxury hotels and resorts, with a portfolio of 41 hotels and over 11,000 rooms in 25 countries
Hotel Overview:
The renowned designers Gilles & Boissier have crafted a sophisticated design for our 100 rooms and 53 suites, each showcasing unique elements inspired by the hotel's rich history and Spanish art
Responsibilities:
Understand and promote the outlet's concept and food offerings to guests. Ensure efficient service by maintaining mise en place and completing cleaning and organizing tasks. Process food and beverage orders accurately on the point of sales system. Up-sell services and products to enhance guest experience and increase revenue. Handle billing procedures according to hotel standards. Maintain outlet equipment and utensils in good condition through proper handling. Assist in stock management and organization. Create memorable experiences for guests in the restaurants.
Requirements:
Degree or Higher National Diploma in Hospitality/Hotel/Business Management preferred. Prior experience as a server in a high-volume restaurant with high service standards. Minimum 1 year experience in a Michelin Star restaurant or Five Star Hotel. Ability to understand and cater to guest needs effectively. Basic computer skills, MS Office proficiency preferred. Effective communication skills with diverse individuals. Fluency in Spanish & English, additional languages a plus.
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