Customer Service Representative with Dutch
hace 7 días
Customer Service Representative in Madrid- Dutch speaker with English
Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? Would you like to work for a leading car brand and be part of an all-encompassing change?
Ford, our client, aims to be at the forefront of customer experience. In today's world, it is no longer enough to simply sell vehicles. Ford will offer its customers access to industry-leading products and services, with an ambition to create a simple and memorable buying experience. Future success will be measured by customer satisfaction.
That's why we need you. The purpose of the customer satisfaction follow-up call is to gauge the client's experience, address any concerns, and ensure their satisfaction with our products or services. By actively listening to their feedback, we aim to strengthen our relationship with the client and identify opportunities for improvement.
This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put Ford's customers first. If you are motivated, communicate well, and can think analytically, you may be the ideal candidate for this position
The duties you will perform on a day-to-day basis are as follows:
Conduct follow-up calls with customers to assess their satisfaction after product or service interactions. Address any concerns, questions, or issues raised by customers during the follow-up call. Gather feedback on the overall customer experience and identify areas for improvement. Collaborate with cross-functional teams to ensure timely resolution of customer concerns. Maintain accurate records of follow-up activities and customer interactions. Upsell additional services or products based on customer needs. Promote positive relationships with clients and encourage referrals.We are looking for you if:
You have excellent communication skills, both verbal and written. You are bilingual or native inDutch. You have strong interpersonal skills and the ability to build rapport with customers. You are detail-oriented and organized. You are proficient in using customer relationship managemente (CRM) software. You have prior experience in customer service, sales or related fields is a plus. Part-time applicants are also welcome.#LI-MU1
Spain-Madrid
What do we offer?
You will be part of a great team of professionals in an internationally consolidated company. You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants and dealers. MSX Bazahar: Collective purchasing portal with great discounts for employees. Flexible remuneration plan. 23 working days according to collective agreement + 3 extra days. Internal training plan. Additional incentives for employees referral programs, internal trainers, new business opportunities.Do you think you are the ideal person for this position? We want to meet you Apply quickly and we will review your application.
By joining MSX International:
· You will join a company that values ideas, creativity, innovation and the autonomy to implement them.
· You will feel that this is a company where talent is important , we take care of our team and the working environment, we avoid hierarchies and we love to have a coffee and talk about our things.
· We will motivate you to do your best; at MSX we don't sit back, we want to do our best to remain the leaders in automotive consultancy.
As an industry leader, we cover the following fields:
Warranty & Technical
Part & Services
Channel Management
Fleet & Mobility
Customer Engagement
*MSX International is an equal opportunity employer regardless of gender, race, disability, age, sexual orientation, religion or belief, marital status, pregnancy or maternity.
-
Customer Service Representative with Dutch
hace 7 días
Alcobendas, Madrid, España MSX INTERNATIONAL A tiempo completoCustomer Service Representative in Madrid- Dutch speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? Would you like to work for a leading car brand and be part of an all-encompassing change? Ford, our...
-
Sr Customer Service Representative
hace 6 días
Alcobendas, Madrid, España Mygwork A tiempo completoJob Title:Order Processing Specialist Reports To: Sales Operations Manager Group/Division/ BU: AIG / CMD / Customer Service Shared Services Career Band: 03 Location: Alcobendas - Madrid Noof Direct Reports:0Position Summary: Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of initial...
-
Sr Service Support Representative
hace 7 días
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoWhen you're part of Thermo Fisher Scientific, you'll do exciting work and be part of a team that values performance, quality and innovation. With revenues of $24 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.At Thermo Fisher Scientific, each of our...
-
Pharmacy Costumer Service
hace 7 días
Alcobendas, Madrid, España Foundever Spain A tiempo completo: We are looking for a native or bilingual Dutch-speaking telephone operator for a inbound customer service for an online pharmacy company. Requirements: What do we need?You must be resident in Spain to be eligible for teleworking.Native level or C2 of Dutch Offer: What do we offer?Permanent contract of 39 hours per weekGross annual salary of...
-
Customer Care Representative
hace 7 días
Alcobendas, Madrid, España Jr Spain A tiempo completocol-wideJob Description:We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.ResponsibilitiesYour main responsibilities will include but...
-
Sr Service Support Representative
hace 6 días
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer,...
-
Mako - Field Service Engineer
hace 7 días
Alcobendas, Madrid, España Stryker A tiempo completoWhy customer service at Stryker?:Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
-
Pharmacy Costumer Service
hace 7 días
Alcobendas, Madrid, España Foundever Spain A tiempo completoWe are looking for a native or bilingual Dutch-speaking telephone operator for a inbound customer service for an online pharmacy company. Requirements What do we need?You must be resident in Spain to be eligible for teleworking.Native level or C2 of Dutch Offer What do we offer?Permanent contract of 39 hours per weekGross annual salary of 21500€.Telework...
-
Dutch Technical Support| Electric Cars
hace 7 días
Alcobendas, Madrid, España Eva Global A tiempo completo: Your talent is neededCreate strong relations with clients for this rapidly expanding company and enjoy the incredible life in Lisbon Meet your new company Are you passionate about cars?This company is located in Finland, Spain, The Netherlands, and Germany, and has recently opened new locations in Portugal and the USA.With over 40 partners, they have...
-
Team Leader, Service Support
hace 7 días
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer,...
-
Customer Service Specialist
hace 8 horas
Alcobendas, Madrid, España diasorinsp A tiempo completoDiasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the...
-
Engineer II, Field Service
hace 7 días
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoJob DescriptionWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people...
-
Engineer II, Field Service
hace 3 semanas
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoJob DescriptionWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people...
-
Customer Success Manager – Spain
hace 7 días
Alcobendas, Madrid, España Trellix A tiempo completoAbout the Role:You will be the main point of contact for top-revenue accounts, attending one-on-one meetings with key account representatives.Build trusted relationships with customer partners and executive sponsors to understand their strategy, technical environment, and success metrics.Manage post-sales activities to deliver significant value to Trellix's...
-
Inside Sales Representative I
hace 7 días
Alcobendas, Madrid, España Arrow Electronics, Inc. A tiempo completoPosition:Inside Sales Representative IArrowEnterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses...
-
Alcobendas, Madrid, España VELUX Group A tiempo completoIn the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.The VELUX Group is an international, family-owned...
-
Engineer II, Field Service
hace 3 semanas
Alcobendas, Madrid, España ThermoFisher Scientific A tiempo completoJob DescriptionWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people...
-
Engineer II, Field Service
hace 4 semanas
Alcobendas, Madrid, España ThermoFisher Scientific A tiempo completoJob DescriptionWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people...
-
Inside Sales Representative
hace 3 semanas
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoInside Sales Representative (Genetic Analysis)France, based in our Madrid officeWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and...
-
Inside Sales Representative
hace 4 semanas
Alcobendas, Madrid, España Thermo Fisher Scientific A tiempo completoInside Sales Representative (Genetic Analysis)France, based in our Madrid officeWhen you're part of Thermo Fisher Scientific, you'll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and...
