Manager, Account Management

hace 2 semanas

Madrid, Madrid, España Mastercard A tiempo completo
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Account Management


The Manager Account Management will maintain primary responsibility for managing the customer relationship and profitability opportunities with a key customer, providing strategic customer solutions and achieving mutual goals through leveraging cross functional solutions teams, systems and processes in order to prioritize and proactively meet customer's needs and challenges.

Role

  • Responsible for all account management and business development activities for a key customer, including monitoring customer satisfaction with Mastercard's support and solutions delivery.
  • Understand the customer business strategies and design and execute tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of the overall relationship and business agreements. Deliver against sales targets for Mastercard products/services, profitability and relationship metrics.
  • Develop strong relationships between Mastercard and the customer across all operational functions (fraud, marketing, operations, acquiring, debit and business analysis) and understand its organizational politics.
  • Implement business solutions that improve revenue generation, enhance mutual profitability and relationship deepening.
  • Develop strong internal relationships within Mastercard to enable the customer to achieve their business goals and differentiate Mastercard from the competitors.
  • Leverage all Mastercard brand sponsorship properties and product management resources to deliver exceptional customer value.
  • Responsible for all administrative and operational issues for the account including staff management and development, planning and budget/expense management.
All About You

  • Extensive account management skills and sales experience.
  • Payment industry experience and good knowledge of the Spanish payments market.
  • Demonstrate multidisciplinary knowledge, i.e. marketing, operations, risk, debit, acquiring and emerging technologies.
  • Must demonstrate strong influencing and negotiation skills.
  • Demonstrate proven ability to develop and successfully implement, quantifiable business plans.
  • Extensive industry knowledge and networking.
  • Have an entrepreneurial approach and vision.
  • Analytical skills from a product management/profitability perspective.
  • Outstanding influencing and communication skills.
  • Bachelor Degree or sales experience within a Blue Chip organization.
  • Fluent in Spanish and English.
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

  • Key Account Manager

    hace 2 semanas

    Madrid, Madrid, España Philips A tiempo completo

    Job Title: Key Account ManagerAs a Key Account Manager, you will develop, maintain, and improve relations with your assigned customers, especially KOL. You will be the face of Philips to the customer coordinating the sales team. Creates and implements action programs to improve the performance of Philips and reports results.Your role: Maximizing order...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Oliver Uk Group A tiempo completo

    Role: Account ManagerLocation:Madrid, Spain (Hybrid)ROLE MISSION Working in partnership with our client, the Account Manager will manage end-to-end processes on projects directly with the client and our internal and offshore creative team.THIS ROLE IS RIGHT FOR YOU IF... You are looking for an opportunity to work with innovative brands and would like the...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Adyen A tiempo completo

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Spark Foundry Logo A tiempo completo

    We are eager to add an influential ACCOUNT MANAGER to join our innovative team at Spark Foundry logo in Madrid.Growing your career as a Full Time ACCOUNT MANAGER is an amazing opportunity to develop excellent skills.If you are strong in critical thinking, leadership and have the right vision for the job, then apply for the position of ACCOUNT MANAGER at...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Initiate international A tiempo completo

    A leading B2B solution provider for casino operators has an awesome new career opportunity for an Account Manager to join their growing team in Madrid, Spain. You will be responsible for successfully developing, maintaining, and expanding all key account management activities. If you have experience in the betting and gaming industry and 3+ years of sales or...

  • Key Account Manager

    hace 5 días

    Madrid, Madrid, España Hologic, Inc. A tiempo completo

    Key Account Manager - DiagnosticsSpain - País Vasco, La Rioja, NavarreDiscover a sales career with real meaning. One that offers the opportunity to showcase your talents, achieve measurable success and gain immense satisfaction by enabling healthier lives everywhere, every day.Our Diagnostics division is looking for an experienced Key Account Manager to...

  • Specialist National Account Management

    hace 2 semanas

    Madrid, Madrid, España Vodafone A tiempo completo

    We invite you to join Vodafone to build a future together, in a position where you can learn new things every day and thrive.As a Specialist National Account Manager you'll be in charge of the following responsabilities: Leads account planning and strategy development for a defined portfolio of Vodafone Global Enterprise accounts supporting and aligned to...

  • Account Manager Marketplace

    hace 2 semanas

    Madrid, Madrid, España Page Personnel España A tiempo completo

    Demonstrated experience in growing brands and business fast and profitably in the Amazon Marketplaces, including USA, Canada, UK. Full client management through a consultative business to consumer approach with Amazon account to understand the business, optimize brand investment and grow sales. Work to define KPIs for search & marketing strategies across...

  • Technical Account Manager

    hace 8 horas

    Madrid, Madrid, España Devexperts A tiempo completo

    Company DescriptionDevexperts has been working for nearly two decades consulting and developing for the financial industry. We solve complex technological challenges facing the most well-respected financial institutions worldwide.By becoming a part of Devexperts, you'll become a part of a company that fosters self-improvement and actively seeks...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Amperio A tiempo completo

    Job Overview:We are looking for a professional and devoted Account Manager for our Sales Department in Spain.As an Account Manager, your responsibilities are to acquire new clients and provide customer support and ensure long term relationships with the customers. You will also be responsible to assist in the processing and analysis of client data and...

  • Account Manager

    hace 2 meses

    Madrid, Madrid, España GrabJobs A tiempo completo

    We are in need of a hardworking Account Manager FR Barcelona, Spain to join our inspiring team at Carts Guru in Barcelona.Growing your career as a Full Time Account Manager FR Barcelona, Spain is a promising opportunity to develop beneficial skills.If you are strong in decision-making, problem-solving and have the right aptitude for the job, then apply for...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Adyen A tiempo completo

    This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Aegis UK A tiempo completo

    Aegis UK is a Research & Selection company focusing on the search and selection of professionals across different industries.On behalf of a global financial information provider, we are now looking for a:Account Manager (Madrid)Position SummaryThe role of the Account Manager is responsible for maintaining deep customer relationships to drive account revenue...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Hh Global A tiempo completo

    We have a new and exciting opportunity for an Account Manager to join the team working for an international sports retailer. Our client, is focussed on market position in a competitive and innovative retail environment and needs us to support, enhance and drive the success of their in-store execution.The Account Manager will work within the South Cluster...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Adyen A tiempo completo

    Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...

  • Account Manager

    hace 3 días

    Madrid, Madrid, España Adyen A tiempo completo

    This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and...

  • Account Management

    hace 2 semanas

    Madrid, Madrid, España Mastercard Madrid A tiempo completo

    Mastercard LaunchThere are some skills you can teach. And some you can inspire. Mastercard Launch gives recent graduates both—immersing emerging talent in an 18-month journey where they will challenge the status quo, engage in meaningful and practical sessions, drive Decency and Belonging, our mission to be a Force for Good and be the ultimate catalyst for...

  • Channel Account Manager

    hace 2 semanas

    Madrid, Madrid, España Page Personnel España A tiempo completo

    la persona seleccionada como Channel Account Manager, entre sus funciones estarán:Consolidar el ecosistema de partners de distribución (SMB) de la compañía. Dinamizar y promover la relación intercanal Foco clientes pymes, atendidas a través de su canal de distribución. Comercializar app nativa iOSChannel Account Manager|Software para el Punto de...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España Page Personnel España A tiempo completo

    La persona seleccionada como Account Manager (Amazon), entre sus funciones estarán:Experiência demostrada en el crecimiento de marcas y negocios de manera rápida y rentable en Amazon Marketplaces, mercado internacionales (EE. UU., Canadá y el Reino Unido)-Gestión completa de clientes a través de un enfoque consultivo de negocio a consumidor con cuenta...

  • Account Manager

    hace 2 semanas

    Madrid, Madrid, España HCL Technologies A tiempo completo

    Account Manager: Madrid Years SpainJob Family Practice (Packages)Job Description (Posting).Qualification B-TechNo. of Positions 1Skill (Primary) SAP (APPS)SAP S/4HANA Asset Management-SAP EAM Work Manager ApplicationExperience YearsAuto req IDBRJob Expires 26May2023