Housekeeping Supervisor

hace 1 semana


Barcelona, Barcelona, España Mandarin Oriental Hotel A tiempo completo

Housekeeping Supervisor

Position: Housekeeping Supervisor (Full-time)
Property / Office: Mandarin Oriental, Barcelona
Location: Barcelona, Spain

A brief introduction about the hotel:

Mandarin Oriental, Barcelona is a luxurious 5-star hotel situated on Barcelona's Paseo de Gracia, surrounded by historical modernist masterpieces and architectural wonders designed by Gaudi.

The hotel is part of the esteemed Mandarin Oriental Hotel Group, an international hotel management company with over 38 deluxe hotels, resorts, and residences across Asia, Europe, and the Americas.

Mandarin Oriental Barcelona features 120 rooms, including 28 luxurious suites, each uniquely designed by the renowned Patricia Urquiola.

In addition to lavish accommodations, the hotel offers event spaces for various occasions, such as weddings, meetings, and business gatherings.

The culinary options at the hotel include a 2 Michelin star restaurant, a delightful cocktail bar, an indoor garden called Mimosa, and a pool terrace with stunning views and dining experiences.

The hotel's Spa boasts 8 treatment rooms for both facial and body treatments, along with an indoor pool and gym facilities.

We are currently seeking talented individuals to join our Housekeeping department as Housekeeping Supervisors.

What are the key responsibilities in this role?

  • Recognize and report any missing, damaged, or sub-standard fixtures and equipment.
  • Inspect assigned guestrooms, ensuring all cleaning tasks, VIP preparations, and special requests are completed.
  • Ensure all items are properly arranged in guestrooms.
  • Maintain impeccable cleanliness in all public areas.
  • Supervise the cleanliness of all back-of-house areas.
  • Oversee guest requests and room servicing needs.
  • Conduct daily pre-shift meetings.
  • Assist in employee motivation and training programs.
  • Train employees on maintaining clean, organized work areas and equipment.
  • Monitor room attendants to ensure service and cleanliness standards are met.

What qualities are we looking for in candidates?

We seek individuals with exceptional customer service skills, team player mentality, openness to multicultural environments, professionalism, responsibility, and reliability.

What do we offer to our employees at Hotel Mandarin Oriental, Barcelona?

  • Access to a Canteen with a varied weekly menu for on-duty meals.
  • Learning opportunities through a training platform.
  • Clean and ironed uniforms provided by the laundry team.
  • Vibrant and diverse work environment.
  • Complimentary stays and discounted rates.
  • Coffee and tea available at the Coffee corner.
  • Opportunities for career growth within the company.
  • Free weekly physiotherapy sessions.
  • Birthday off policy for personal celebrations.
  • Inclusive work environment promoting equal employment opportunities.

Advertised: 16 Apr 2024 Romance Daylight Time
Applications close: 31 Jul 2024 Romance Daylight Time


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