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Housekeeping Supervisor
hace 3 meses
The Hoxton is looking for a Housekeeping Supervisor for the season 2024 In April 2022 we've opened our first Hoxton in El Poblenou in the city of Barcelona and we're looking for an experienced and hands-on Housekeeping Supervisor to join our Housekeeping team in successfully bringing a new concept to the market.
Reporting to the Head Housekeeper, you will be responsible to provide brilliant and genuinely helpful customer service for every guest looking to stay in The Hoxton Poblenou.
This is our 11th Hoxton and the hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).
What you'll do...To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
Support the running of our hotel by ensuring our guests have a memorable experience in a spotless and well put together room.
Lead and inspire the housekeeping team by example, creating an environment that lets them be themselves and bring their best selves to work, encouraging their development and progression.
Take a hands-on approach to training and supporting your team in keeping to our high standards.Oversee and check the cleaning and servicing of all our bedrooms and public areas.
Work with our Head Housekeeper and Assistant Head Housekeeper on maintaining and developing the partnership with our external housekeeping provider.
What we're looking for...Previous experience in a similar role, ideally around a year at Supervisor level.Must be fluent in Spanish and English, additional languages will be highly valuable.
An eagle-eye for detail, you can spot a slip in standards from a mile away.
A natural people person who people like working with. You make those around feel good at their jobs and comfortable coming to you with questions. You're great at motivating others to keep to your own high standards of service.
Experience of Micros Fidelio Opera or a similar front desk operating system would be an advantage.
You're looking for a place where you can be you; no clones in suits here.
You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
You're not precious. We leave our egos at the door and help get stuff done.
You're up for doing things differently and trying (almost) everything once if we got stuck in a lift together we'd have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you...A competitive package and plenty of opportunity for development. The opportunity to be part of the Housekeeping function for an exciting hospitality concept. Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Goes without saying, but we'll feed you when on shift.
Great discounts across the entire Ennismore family. Extra time off to volunteer with one of our partner charities.
Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties – we know how to have a good time An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love.Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night.
We want to be more than that:
proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección.
Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a:The Hoxton, Poblenou, Avda. Diagonal, Barcelona o a .
