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Guest Service Line Agent/ Telefonista
hace 2 semanas
_"El mundo es tuyo con Meliá"_
Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.
Porque pertenecer a la gran familia Meliá es ser VIP
Disfrutaras de
My MeliáRewards que es el programa de fidelidad exclusivo para nuestros empleados con beneficios y ventajas exclusivas.
Además, disfruta del programa,
My MeliáBenefits: con retribución flexible, descuentos exclusivos en una variedad de productos y servicios, estilo de vida activa y saludable, e iniciativas solidarias.
MISIÓN:
Formando parte del Guest Service Center, gestiona todas las llamadas telefónicas de los hoteles a los que se ofrece servicio, tanto de clientes internos como externos, siempre usando un tono de voz y fraseología adecuada a cada solicitud, haciendo uso de las diferentes herramientas de Guest Experience enlazadas al sistema.
SI TIENES:
Formación:
Bachillerato
- Experiência: preferiblemente experiência en una posición de servicio telefónico / atención al cliente
- Capacidades: orientación al cliente, resolutiva, comunicativa, flexibilidad y capacidad de coordinación
- Idiomas: castellano (nativo) & inglés (mín. nível C1) y se valorarán los conocimientos de francés y/o alemán
En Meliá todos somos VIP
Nuestra calidez, cercanía y pasión por lo que hacemos, hace que trabajar en Melia sea una experiência inolvidable, llena de momentos emotivos y siempre con la sensación que perteneces a una gran familia en la que contamos con gente como tú, gente
VIP.
- En Meliá Hotels International creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de discapacidad, raza, religión, edad o cualquier otra razón protegida por las leyes federales, estatales o locales. Creemos que la diversidad y la inclusión entre nuestras personas es fundamental para nuestro éxito como compañía global._
- Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "_
_Hacia un futuro sostenible, desde un presente responsable__" Gracias a todos/as los colaboradores/as lo hacemos posible._
Si quieres ser "
Very Inspiring People", síguenos en:
INSTAGRAM -
TWITTER -
LINKEDIN -
INDEED - **GLASSDOOR
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