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Store Manager

hace 3 meses

Barcelona, Barcelona, España Badiani Barcelona - St Cugat A tiempo completo
**GERENT DE BOTIGA**

Badiani és una marca italiana amb Gelateries al Regne Unit, Itàlia i Espanya Vam ser fundats l'any 1932 i vam introduir-nos al mercat del Regne Unit l'any 2016. Ara aportem alegria i color a la vida de milers de persones diàriament a través de les nostres maquíssimes botigues conceptuals i el nostre gran gelat guardonat Som un negoci de creixement ràpid i estem entrant a mercats més emocionants aquest 2023 alhora que fem créixer les nostres plataformes de comerç electrònic i B2B. Ara obrirem la nostra nova i emocionant botiga a Sant Cugant juny de 2023

El que estaràs fent:
Impulsaràs el negoci, incorporaràs el canvi i la millora del rendiment de la nostra botiga. Els gerents de les nostres botigues(nostres gerents de botiga) són clau per implementar estàndards fantàstics, maximitzar les vendes, reclutar i oferir una experiència fantàstica per als clients i els equips cada dia.

Responsabilitats clau:

- Oferir un servei excel-lent per garantir alts nívells de satisfacció als clients i liderar mitjançant l'exemple.
- Motivar a l'equip de vendes per assolir els objectius de vendes mitjançant la formació i mentoria del personal.
- Assegurar-vos de que tots els productes servits als hostes compleixen els estàndards i són de bona qualitat.
- Responsable de la contractació i desenvolupament de l'equip.
- Tractar de manera proactiva qualsevol problema relacionat amb els empleats.
- Crear estratègies empresarials per atraure nous clients, incrementar el trànsit de la botiga i millorar la rendibilitat.
- Formar i supervisar el nou personal.
- Respondre de manera professional a les queixes i inquietuds dels clients.
- Vetllar pel compliment de la normativa de seguretat i salut de la botiga.
- Desenvolupar i organitzar material promocional i els expositors a les botigues.
- Elaborar informes detallats sobre tendències de compra, requisits dels clients i beneficis.
- Assolir les tasques d'administració de les botigues, com ara gestionar els pressupostos de la botiga i actualitzar els registres financers.
- Supervisar el nombre d'inventari i demanar nous articles.
- Treballar estretament amb el Lab i mantenir la comunicació
- Gestió de P&L i seguiment de tots els costos controlables, nòmines incloses.

El que estem buscant:

- Experiència prèvia en gestió.
- Compartir el nostre amor pel menjar
- Orientació cap a les vendes i al client.
- Disponible per treballar en horari flexible.
- Parlar català és un molt bon avantatge.

Beneficis:

- Salari competitiu.
- Incentius mensuals.
- Capacitat diària per menjar i beure.
- Perkbox - plataforma de recompenses.
- Cobertura mèdica privada.

Avís de Privadesa per al Candidat

**STORE MANAGER**

Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato We are a fast growing business and entering more exciting markets in 2023 whilst growing our E-commerce and B2B platforms. We are now opening our brand new and exciting store in** ST Cugat in June 2023**

**What you'll be doing**:
Drive the business, embed change and improve our store performance. Our Store Managers are key in implementing fantastic standards, maximising sales, recruiting and delivering fantastic customer and team experiences every day.

**Key responsibilities**:

- Deliver excellent service to ensure high levels of customer satisfaction and leading by example.
- Motivate the sales team to meet sales objectives by training and mentoring staff.
- Ensure that all products served to guests conform to standard and are of good quality
- Responsible for the recruitment and development of the team
- Proactively dealing with any employee relation issues
- Create business strategies to attract new customers, expand store traffic, and enhance profitability.
- Train, and oversee new staff.
- Respond to customer complaints and concerns in a professional manner.
- Ensure store compliance with health and safety regulations.
- Develop and arrange promotional material and in-store displays.
- Prepare detailed reports on buying trends, customer requirements, and profits.
- Undertake store administration duties such as managing store budgets and updating financial records.
- Monitor inventory levels and order new items
- Working closely with the Lab and maintaining communication
- Managing P&L and monitoring all controllable costs including payroll

**What were looking for**:

- Previous management experience
- Share our love for food
- Sales and customer focused driven
- Available to work flexible hours
- Catalan speaking highly advantageous

**Benefits**:

- Competitive salary
- Monthly incentives
- Daily food & beverage allowance
- Perkbox - rewards platform

INDMANAGE