Technical Quality Manager

hace 1 semana

Barcelona, Barcelona, España Sap Se A tiempo completo
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Select how often (in days) to receive an alert:

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together.

How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Apply now

General Description:

The Services Engagement position is responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.

This role oversees the entire solution life-cycle and is responsible for managing the delivery of Premium Engagement (PE) services.

The role requires a strong understanding of the customer's business goals and the ability to provide holistic support across all SAP solutions used by the customer.


Core responsibilities:

  • Understand and analyze the customer's business goals.
  • Establish Engagement Setup, Strategy & Governance; plan and manage the services to be delivered (including the creation of an Engagement Roadmap with detailed KPIs, resource management & governance).
  • Organize the positioning and delivery of PE services, including managing expectations, resource management and governance, ensuring customer satisfaction.
  • Recognize potential risks and issues, and develop plans for their mitigation.
  • Manage escalations in critical situations.
  • Handle customer stakeholder management, including regular facetoface interactions.
  • Manage commercial and financial aspects of engagements, including forecasting accuracy and revenue achievement.
  • Document and report engagement status, and manage internal SAP stakeholders.

Experience and Skills:

  • Proficiency in English and German languages (at least B2 level).
  • Skills in relationship building, trust creation, prioritization, and networking.
  • A proven track record in addressing business concerns and demonstrating how services can provide added value.
  • Demonstrated understanding of SAPcustomers' expectations and requirements, with experience in developing sustainable ITstrategies.
  • Comprehension of principles and methodologies related to cloud service delivery.
  • Ability to effectively resolve or drive resolution in a structured manner (for problems that necessitate the creation of innovative approaches), including the capacity to effectively report on issue resolution.
  • Solid IT and Project Management background, with a focus on efficient and customercentric operations.
  • Experience in one or more industries such as IT, Banking, Insurance, Retail, Automotive, Manufacturing, Fintech, or others.
  • Foundational proficiency in SAP Solution Manager and SAP Cloud Application Lifecycle Management (SAP Cloud ALM).
#ICC24

We build breakthroughs together SAP innovations help more than 400, 000 customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with 200 million users and more than 100, 000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees:

Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy.

Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:
|
Work Area:
Consulting and Professional Services | Expected Travel: 0 - 10% |

Career Status:

Professional |
Employment Type:
Regular Full Time |

Additional Locations:
#LI-Hybrid.

Requisition ID:

Posted Date:
May 18, 2024

Work Area:
Consulting and Professional Services

Employment Type:
Regular Full Time
Expected Travel: 0 - 10%

Location:
Barcelona, ES, 08019

Job Segment:
ERP, Cloud, Information Technology, IT Manager, Quality Manager, Technology, Quality

  • Technical Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España SAP A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Technical Quality Manager (fluent German required) We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on...

  • Deputy Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España Nayak Aircraft Services A tiempo completo

    Nayak is Europe's largest provider of airline-independent maintenance. Our collaboration with nearly all the great airlines in Europe underscores our relevance in the market, demonstrates steady growth, and proves that our business We are looking for our Barcelona - El Prat (BCN) Operational Unit, a person to collaborate with the Quality department.Role:...

  • Technical Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP)...

  • Technical product manager

    hace 1 semana

    Barcelona, Barcelona, España THE BLUE BOX BIOMEDICAL SOLUTIONS SL A tiempo completo

    About our companyWomen lack reliable breast cancer (BC) screening methods, as 50% of BCs are detected in a late stage. At The Blue Box, we've developed a radiation-free, pain-free, low-cost device detecting breast cancer from volatile organic biomarkers in urine with a sensitivity of 88%. This outperforms mammography by 15% across all age groups and by 30%...

  • Technical product manager

    hace 1 semana

    Barcelona, Barcelona, España THE BLUE BOX BIOMEDICAL SOLUTIONS SL A tiempo completo

    About our company Women lack reliable breast cancer (BC) screening methods, as 50% of BCs are detected in a late stage. At The Blue Box, we've developed a radiation-free, pain-free, low-cost device detecting breast cancer from volatile organic biomarkers in urine with a sensitivity of 88%. This outperforms mammography by 15% across all age groups and by 30%...

  • Technical Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España SAP A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Technical Quality Manager (German Speaking) We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building...

  • Technical Client Manager

    hace 1 semana

    Barcelona, Barcelona, España Tradedoubler Se A tiempo completo

    Technical Client Manager Barcelona Barcelona, Catalunya, ES Metapic Role overview As a Technical Client Manager, you will be fully competent and responsible for the day to day delivery of the technical support tasks, processes and delivery of client implementations (new clients, additional markets, additional products and re-implementations). You will...

  • Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España North Search Talent Powerhouse A tiempo completo

    North Search is a global talent consultancy that partners with companies in transforming sectors, helping them build a strong and innovative talent pool.North Search is connecting exceptional talent with pioneering companies to shape the future of various industries. We are pleased to partner with a leader in the Agrochemical Sector, recognized for its...

  • Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España North Search A tiempo completo

    North Search is a global talent consultancy that partners with companies in transforming sectors, helping them build a strong and innovative talent pool.North Search is connecting exceptional talent with pioneering companies to shape the future of various industries. We are pleased to partner with a leader in the Agrochemical Sector, recognized for its...

  • Logistic Quality Assurance Manager

    hace 1 semana

    Barcelona, Barcelona, España Coty A tiempo completo

    Logistic Qiality Assurance Manager Logistic EMEA QA manager is a strategic role to lead quality in Distribution centres. You will have the opportunity to collaborate with diverse stakeholders. This opportunity involves traveling in EMEA region till 30% of time. RESPONSIBILITIES As our Logistics Quality Assurance Manager, you are responsible for leading the...

  • Technical Manager

    hace 1 semana

    Barcelona, Barcelona, España Otovo A tiempo completo

    Technical Manager Barcelona Barcelona, Catalunya, ES About the job Are you curious about green technology and have a desire to work in a growing company? Otovo is now looking for a technical manager for our operations center in Madrid About Otovo: Otovo is a pan-European platform for solar cell and battery installations for private homes. We are leading...

  • Technical Manager

    hace 1 semana

    Barcelona, Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España Formel D Gmbh A tiempo completo

    FormelD is the global service provider of the automotive industry. We develop market-leading concepts as well as individual, scalable solutions along the entire automotive value chain – from development to production to aftersales. FormelD was founded in 1993. Our headquarters are located in the metropolis of Cologne. Today we employ people from 45 nations...

  • Quality Manager Automoción

    hace 1 semana

    Barcelona, Barcelona, España LHH A tiempo completo

    Gran oportunidad profesional como Quality Manager Automoción en una potente multinacional del sector Químico, involucrado en un proyecto interno de crecimiento y expansión.La vacante está ubicada en las cercanías de Barcelona.Tu misión será la de establecer, dirigir e implementar el desarrollo de las actividades necesarias para garantizar la calidad...

  • Technical Presales Manager

    hace 1 semana

    Barcelona, Barcelona, España Hewlett Packard A tiempo completo

    Today HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it's who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.About the Role:As an Inside Presales TC Manager, you will...

  • Corporate Quality Manager

    hace 1 semana

    Barcelona, Barcelona, España Grifols SA A tiempo completo

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • O904 | Program Manager

    hace 1 semana

    Barcelona, Barcelona, España Talent Search People A tiempo completo

    We are looking for an Program ManagerQuality Assurance to collaborate with an important client in the insurance sector.Experience in the IT industry, with a strong focus on Quality Assurance or Project Management or Program Manager within IT transformation projects.Degree in Computer Science, Information Technology, Business Administration, or a related...

  • Technical Sales Manager

    hace 1 semana

    Barcelona, Barcelona, España Mcr International A tiempo completo

    MIA TECHNICAL SALES MANAGERCATALUÑA O ARAGÓNImportant multinational company specialized in animal feed is looking for a Technical Sales Manager (specialized in monogastrics) the person can be located in Catalonia or Aragon.Key ResponsabilitiesPresent and promote value proposition to prospective customers.Consult with customers to develop concepts and later...

  • quality manager

    hace 1 semana

    Barcelona, Barcelona, España Morgan Philips Executive Search A tiempo completo

    Compañía multinacional líder en su sector, precisa incorporar un/a QUALITY MANAGER que, reportando al Director de Operaciones, tendrá como objetivo impulsar la calidad de la empresa y decidir en último caso sobre la calidad de los productos y sobre las no conformidades.QUALITY MANAGERResponsabilidades:Definición del sistema de calidad, incluyendo a...

  • quality manager

    hace 3 semanas

    Barcelona, Barcelona, España Morgan Philips Executive Search A tiempo completo

    Compañía multinacional líder en su sector, precisa incorporar un/a QUALITY MANAGER que, reportando al Director de Operaciones, tendrá como objetivo impulsar la calidad de la empresa y decidir en último caso sobre la calidad de los productos y sobre las no conformidades.QUALITY MANAGERResponsabilidades:Definición del sistema de calidad, incluyendo a...