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Bar Manager
hace 3 meses
Position:
Bar Manager (Full time #538676)
Property / Office:
Mandarin Oriental Ritz, Madrid
Location:
Madrid, Spain
With more than 350 colleagues, we are seeking a Bar Manager with the passion to deliver the best service and exceed our guest's expectations.
The Company
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts.
The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.
The Hotel
Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel's historic connections to the city, Spanish culture and art.
With a stunning and meticulous restoration that celebrates César Ritz's pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain's most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city's most luxurious hotel.
Key Responsibilities
- Motivate, train and supervise all Pictura Bar colleagues
- Ensure that Mandarin Oriental Ritz Madrid Legendary Quality Standards, policies and procedures are properly understood and followed by its team
- Ensure that the outlet operates efficiently and profitably while maintaining standards in terms of food, service, health & safety and reputation
- Conduct all the outlet's staff meetings
- Identify and carry out any specific training and development needed among the team
- Ensure that the outlet's team has a good knowledge of food and beverage and delivers it to the guests
- Ensure that the outlet's grooming and hygiene standards are always met
- Deal with guests' complaints according to MO standards
- Take special care of VIP guests
- Ensure that tables are arranged and set up according to MO standards and policies
- Ensure that service stations are correctly arranged and setup
- Ensure that all staff members are familiar with the correct billing procedures
- Perform every other duties as assigned and deemed appropriate by management
Key competencies and background
- Minimum 2 years' experience in a F&B Management position within a luxury hotel/restaurant
- Indepth knowledge of cocktails, wines and spirits
- Driven, result oriented with good business acumen
- Exceptional attention to detail in a fastpaced environment.
- International work experiences
- Excellent attention to details and guest service attitude
- Charming and outgoing personality with excellent communication skills
- Multitasking and teamworking excellent skills
- Flexible schedules and working hours
- Displays humility, work values and integrity
Advertised: 11 Mar 2024 Romance Standard Time
Applications close: 05 Apr 2024 Romance Daylight Time
