Operational Quality Control Executive Madrid, Spain

hace 2 semanas


Madrid, Madrid, España Philip Morris International A tiempo completo
One clear purpose - to deliver a smoke-free future.

Times are changing at PMI. We've chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future.

With huge change, comes huge opportunity.

So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.


Mission:
The Op.

Quality Control Executive is mainly responsible for monitoring the health status of sales and key commercial processes, and trigger relevant actions based on findings.


Day to day:

  • Analysis of Quality Control dashboard to identify potential risks based on KPIs and abnormal trends
  • Execute targeted quality check calls based on data analysis to gather relevant insights
  • Liaise with relevant stakeholders to trigger actions based on findings


Prepare and share regular reports on Ensuring the definition, implementation, and management of control mechanisms to ensure quality of the execution and reduce risks.

- health status

  • Propose systems/ops enhancements to mitigate risks
  • Liaise with B2C back office and Commercial Intelligence to improve KPI monitoring based on evolving business needs
  • Support Op. Quality Control Leader with daily activities

Requirements:

  • University degree
  • At least 23 years of previous experience in a similar role
  • Strong analytical skills
  • Strong logical thinking
  • Self driven and result oriented
  • A team player mindset and a gogetter attitude
  • Fluent in English (C1 Level) and Spanish
  • Proficient in Microsoft Excel and in the use of data visualization tools (Power BI)
  • EU Work permit
  • Able to create requirements for CI to create and improve dashboards
What we offer


Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress.


Join PMI and you too can:

  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: to deliver a smokefree future.


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