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Customer Care Specialist
hace 1 semana
¿Tienes un nivel de italiano y de inglés muy alto?
¿Te interesa trabajar en una gran multinacional del sector de Medical Devices?
Importante compañía del sector de Medical Devices busca perfiles para su departamento de Customer Service con Inglés e Italiano debido al crecimiento de una de sus marcas más destacadas en EMEA.
- Soporte operativo a los clientes asignados en el mercado.
- Resolución de incidencias.
- Desarrollo y explicación de la plataforma digital.
- Atención al cliente (llamadas y correo electrónico).
- Ser el punto de referencia con el cliente final (B2B odontólogos).
- Experiencia previa en Customer Service.
- Perfiles enfocados intensamente en la satisfacción del cliente.
- Inglés nivel C1/C2.
- Italiano bilingüe/nativo.
- Se valoran otros idiomas como portugués, francés, alemán, turco, entre otros.
- Personas resolutivas, con capacidad de aprendizaje, orientadas al trabajo en equipo y al compañerismo.
- Contrato indefinido directamente con la empresa.
- Horario de 8:30h a 17:30h, de Lunes a Viernes. Se trabajan los festivos para brindar soporte al mercado italiano.
- Modalidad de trabajo híbrida, 3 días en oficina y 2 desde casa.
- Banda salarial desde los 24k hasta 32k, según experiencia del perfil.
- Formación de 6 semanas 100% presencial.
- Seguro médico y seguro de vida.
- Oficinas ubicadas en la zona de Torre Arias.
- Incorporación deseable en Julio.
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