CRM Administrator

hace 2 semanas

En remoto, España Omega CRM A tiempo completo

Omega CRM Consulting is looking for an CRM Administrator that would like to collaborate with one of the top 15 global pharmaceutical companies
:

This profile will be the administrator for Veeva Vault Platform which includes:

Connection to approx. 15 global systems integrated to Veeva Vault


Hosts 7-8 Content related business capabilities including but not limited to content review and approval, digital asset management, non-trial activity content etc.


The main tasks will be the administration, configurations, setting up global deployment calendars, and release management for deployment within releases, planning and executing deployments and creating/updating process and best practice documentation across the Vault platform.

Tasks

The following tasks shall be performed within the Veeva Vault Platform:

  • Planning,
  • Development,
  • Configuration,
  • Testing,
  • Deployments,
  • Release management,
  • Platform management
  • Backup, monitoring and platform refresh,
  • Communication with developers, configuration teams, stakeholders, vendors,
  • 2nd and 3rd level support,
  • User administration.
  • Work across time zones/support off hour activities as needed

Skills:

AT LEAST 3-5 YEARS IN:

  • Global Veeva Vault platform administration in Promomats/Medcomms (certification preferred)
  • Hands on experience in Veeva Vault system configuration including configuring lifecycles, workflows, document Metadata, roles & permission sets, etc.
  • PL/SQL, HTML
  • Global release deployment planning and execution across capabilities, workstreams and systems
  • Platform document management including system documentation, knowledge articles, process flows, deployment calendars etc.
  • Demonstrated commitment to team goals and excellent collaboration and communication with all team members.
  • Demonstrated ability to preserve, build, and enhance relationships with internal/external clients, teams and stakeholders
  • Demonstrated ability to translate business requirements into viable technical solutions for implementation
  • Full understanding of the architecture of the solution
  • Experience in creating Reports & Dashboards

Desirable skills:

  • Veeva CRM and/or Salesforce platform administration
  • Understanding of GxP/Regulatory/Compliance environments and function
  • Understanding of key enterprise systems and integrations like SAP, CRM, Master Data etc.
  • Team player
  • Excellent communication skills
  • Analytical profile

WHAT DO WE OFFER

  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
  • Home Office.
  • Flexible retribution (public transport ticket, Ticket restaurant,).
  • Health insurance.
  • OMEGA in action. Our commitment to a better society is not just an intention.
About us

Our mission is to accelerate the business experience (BX) of its customers.

In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing.


We target companies from different fields such as:
#Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 450 people of 22 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team.

We foster a collaborative culture, involved and supported by our company values:
#Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow

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