Data Steward

**Omega CRM Consulting is looking for a Data Steward that would like to collaborate with one of the top 15 global pharmaceutical companies.**:
This Admin role will manage various customer data, user data and other support functions in a internal tool.

**Mandatory**:

- More than 2 years Experience as Veeva/Salesforce/ Pharma CRM DataSteward.
- Communication skills.
- Reporting skills.
- Salesforce Administrator Certification is a plus.

**Highlighting key deliverables**:

- Data Addition request: Customer data addition to the platform as prescribed by Global Capability Owner and key Users
- Data Change request: As and when Data error spotted or requested for a change in data as the customer might have changed bio-details, the Admin will take up such requests and correct the desired entry.
- Data bulk upload: Various bulk upload requests may be requested by key users and upon approval by GCO, Admin will conduct such activities in the Salesforce environment.
- Customer IDs preservation: Admin will maintain various IDs matched for each customer as per the global practice.
- User data maintenance: User data in the form of name, role, teams, any changes requested based on organization.
- Customer consent management: this tool will have a specific layout to manage consent based on customer geographic location. Admin is expected to maintain such records in the system and help avoid any privacy breaches.
- Hands on support: Ithis platform is a strategic planning tool for cross functional teams and time to time users may need support on basic functionality of this tool. Admin should be able to help end users in such requests. Admin is not expected to be a trainer for the platform.
- Standard reporting: Users may request various standard reporting from the platform. Admin is expected to run those reports and share with users.
- Define requirements and develop with the IT Team: Based on increasing business needs, write requirements, advice on how to implement, UAT these requirements and train users on its usage. (Eg. Community calls, release notes, etc.)
- Monitoring of metrics and platform usage: Monitor the usage of the platform to ensure data quality and adoption. Support steering Business activities with metrics to be defined.

WHAT DO WE OFFER
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant,).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.

About us

Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 460 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow